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How to Progress a Dispute between Paypal and I

  • 18-02-2008 8:51pm
    #1
    nazoil
    Registered Users, Registered Users 2 Posts: 330 ✭✭


    I have read the Paypal User Agreement. Section 14 concerns Disputes with Paypal. However I am unable to find in the help menu or telephone menu an option for contacting paypal in relation to a dispute I have with Paypal.

    Can someone provide an email address or other contact details?


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    When you're logged in, there a bunch of links at the bottom of the page, one of them is Contact us. There's a link for email and phone there. The phone no is 1890 943 220.


  • #3
    nazoil
    Registered Users, Registered Users 2 Posts: 330 ✭✭nazoil


    I have found with the telephone waiting half an hour a bit weary.

    For contacting them, you select from a list of topics ( which doesn't include the issue I wish to raise). From previous experience, paypal reply with canned responses based on the topic /sub topic selected so I wished to avoid that.

    Can you also advise me please what financial regulator has jurisdiction over paypal?


  • #4
    Vikings
    Registered Users, Registered Users 2 Posts: 2,788 ✭✭✭Vikings


    What sort of complaint is it, over what type of issue? If there is a specific department that deals with your problem I can let you know the email address to use rather than the contact form. It might help.


  • #5
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    The only financial regulator in Ireland is The Financial Regulator. I have no idea whether they regulate Paypal's business or not though.


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