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3 Alerts 13 in 4 minutes

foggy_lad · 2008-02-17 11:08:11

unlucky for some but i received 13 three alerts this morning all relating to a three mobile Broadband add-on 1st one saying it was low then 8 saying it had expired then another 4 saying it was low again! so i could not know whether my add-on had expired or was just low! also three openly state on their 333 phone line that…

17-02-2008 11:08am

#1

foggy_lad

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unlucky for some but i received 13 three alerts this morning all relating to a three mobile Broadband add-on 1st one saying it was low then 8 saying it had expired then another 4 saying it was low again! so i could not know whether my add-on had expired or was just low!

also three openly state on their 333 phone line that you can check your add-on balance on your handset but this facility while set up has never worked!

anyony else recieved these malicious text alerts from 3Alerts?

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Comments

#2 17-02-2008 11:52am

Walkman

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foggy_lad wrote: »

anyony else recieved these malicious text alerts from 3Alerts?

Malicious??? Hardly, grow up foggy!!

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#3 17-02-2008 12:21pm

h57xiucj2z946q

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I experience the same, if they cannot get the little things right, then its very worring.

I also get alerts saying my credit is under 2.50 eur and I should top up.When I check it, its usually around 3 eur.

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#4 17-02-2008 12:42pm

foggy_lad

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Ivy Blue Swordplay wrote: »

I experience the same, if they cannot get the little things right, then its very worring.

I also get alerts saying my credit is under 2.50 eur and I should top up.When I check it, its usually around 3 eur.

exactly and this issue leads to people going over their data limit as i was informed the add-on was low then expired then low again!

and three are aware of this for some considerable time now and yet have not resolved this as it is a nice little money spinner for them tricking customers into paying the higher charges!

and i call it malicious because three are aware yet do not appear to be actively pursuing a resolution to this issue

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#5 17-02-2008 12:51pm

flywheel

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thread closed, you have been warned before. this thread violates the rules. your posting privilege is now removed.

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This discussion has been closed.