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Anyone use Elara.ie ?

  • 14-02-2008 12:55pm
    #1
    Closed Accounts Posts: 92 ✭✭


    Has anyone used this site before? And how are their shipping times?


Comments

  • Registered Users, Registered Users 2 Posts: 1,193 ✭✭✭liamo


    I've used them on a number of occasions and have never had a problem with them.

    As for shipping times - I work around the corner from them and always collect my order so I can't address that part of the question.

    Regards,

    Liam


  • Registered Users, Registered Users 2 Posts: 1,514 ✭✭✭Tony H


    the last time i used them my order arrived in 3 days .


  • Moderators, Education Moderators, Society & Culture Moderators Posts: 18,986 Mod ✭✭✭✭Moonbeam


    I didn't find them good for after sales service at all.
    They sent me back to the manufacturer even thoguh the laptop was only a few months old.


  • Closed Accounts Posts: 92 ✭✭ibook


    thanks guys, would you how the ordering experience on their website is like?

    do they have insane security checks like dabs.ie ? or is it a simple click through ordering process like komplett. I find dabs.ie email verification a ridiculous way to confirm a persons identity.


  • Closed Accounts Posts: 1,650 ✭✭✭shayser


    I've used Elara a lot over the past couple of years. I find they give great pre- and post-sales service. Always promptly answer emails and delivery is quick. No problems with the ordering process either. Have never had to return anything, though.


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  • Registered Users, Registered Users 2 Posts: 2,293 ✭✭✭MayoForSam


    Bought a printer for work from them last week. Ordered online, paid using bank transfer, received acknowledgement of payment received, item delivered the following day. Pretty smooth transaction overall.


  • Registered Users, Registered Users 2 Posts: 458 ✭✭SubjectSean


    The goods arrived 7 days after they promised 3-4 and took my hard earned. When I complained they took the attitude that nobody else was. I will not shop with these people again as they cannot be honest.


  • Closed Accounts Posts: 5,332 ✭✭✭311


    Elara are very easy to deal with. They are extremely easy to phone aswell.


  • Registered Users, Registered Users 2 Posts: 790 ✭✭✭alanceltic


    have used them b4 on a few occassions and they get the thumbs up from me, if you live/work near parkwest the ability to pickup your order is excellent, never had to wait any more than 2-3 days for delivery/collection.


  • Registered Users, Registered Users 2 Posts: 14,575 ✭✭✭✭ednwireland


    use them quite regularly havent had a problem, orders arrive usually next day after shipping. they dont allow you to order out of stock items but you have to watch the wait times for re-stock it can sometimes cause delays on you order


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