DVD burner thinks it is a CD burner

MICKEYG · 12-02-2008 4:13pm #1

I have a Dell D630 with a PBDS DVD Burner. When I look in My Computer and in Device Mansger it is marked as a DVD drive. However, when I insert a blank DVD it changes to a CD drive in My Computer (it is still a DVD drive in Device Manager).
I uninstalled the driver through Device Manager and rebooted but that did not work. I also checked for updates but was told I had the latest.
Any ideas?

AlmightyCushion · 12-02-2008 4:22pm

Are you sure it's not just a dvd reader and cd burner?

MICKEYG · 12-02-2008 4:44pm

It says DVD R/RW on the side and it says DVD-RW Drive in My Computer until I insert the blank DVD.

Sherifu · 12-02-2008 5:04pm

Nero InfoTool will tell you what your drive can and can't do.

MICKEYG · 12-02-2008 5:57pm

Thanks for the Help. I followed all the steps and now have a text file to send Nero. It doesnt tell me where to send it to though. Do I need to have bought Nero?

Sherifu · 12-02-2008 6:00pm

When you download the tool, simply run it and it will display what the drive can burn cds/dvds +/- etc. The bit about sending them the txt file is just for debugging problems.

edit: Paste the txt file here actually and we'll tell you.

DVD burner thinks it is a CD burner

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