Paid Dell by bank transfer

shockwave · 06-02-2008 07:10PM #1

I ordered an xps m1530 last wed 30th Jan and paid by bank transfer. My problem is i have not heard anything back from Dell yet.

No order confirmation email or anything saying that my payment has been received. I emailed the salesperson I ordered from and he emailed me back saying your order is in place and in production but it was just an ordinary email not an official dell email with order no. and customer no. etc.

I now starting to get worried, is this kind of delay normal?

Sherifu · 06-02-2008 08:03PM

I would say it's quite normal
1. You paid by bank transfer which takes a few days
2. I think there may be a delay in shipping that model
Once you have evidence of the bank transfer I wouldn't be getting too worried.

shockwave · 06-02-2008 08:21PM

Thanks I hope you're right, Its a lot of cash to go missing!

fatal · 06-02-2008 08:57PM

I paid via bank transfer and it took a few working days

shockwave · 07-02-2008 01:06PM

Panic over. Received my order confirmation in the post today, they certainly took their time about it.

Soundman · 08-02-2008 02:14AM

They took their time about it? It took 6 working days to process your payment (Bank transfer can take 2 days minimum to clear), and POST the comfirmation to you? That is pretty damn good if you ask me.

If you wanted it faster maybe you should have used a credit card?

Paid Dell by bank transfer

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