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BT Modem

  • 05-02-2008 11:49am
    #1
    Zorba
    Registered Users, Registered Users 2 Posts: 1,495 ✭✭✭


    Hi all

    I've a BT modem which is a bit slow starting up compared to the new ones i've seen which seem to start up a lot quicker and are smaller. Anyone know if i rang BT would they send me out a new modem or would i have to say the one i have is damaged or something and if so would i have to pay for the new one ?

    Thanks in advance


Comments

  • #2
    Username!
    Closed Accounts Posts: 399 ✭✭Username!


    They would troubleshoot it first to see if there actually was a problem.

    They wouldn't replace it for starting up slow, they just are.

    Try updating the Firmware on the modem, it really helps (v.3.62).

    192.168.1.1 > Advanced > System > Upgrade > Upgrade (again)


  • #3
    kaizersoze
    Registered Users, Registered Users 2 Posts: 7,042 ✭✭✭kaizersoze


    Why do you need to be starting it up?

    They're meant to be left on.

    I'd say the chances of getting a freebie from BT are slim. They'll be able to see that the modem logs on ok and the data transfer is fine.


  • #4
    Barlow07
    Closed Accounts Posts: 480 ✭✭Barlow07


    Zorba wrote: »
    Hi all

    I've a BT modem which is a bit slow starting up compared to the new ones i've seen which seem to start up a lot quicker and are smaller. Anyone know if i rang BT would they send me out a new modem or would i have to say the one i have is damaged or something and if so would i have to pay for the new one ?

    Thanks in advance

    What modem is it that you are using? They will want to troubleshoot, might just be easier to buy a new one if YOU think the modem is the problem?


  • #5
    Zorba
    Registered Users, Registered Users 2 Posts: 1,495 ✭✭✭Zorba


    Username! wrote: »
    They would troubleshoot it first to see if there actually was a problem.

    They wouldn't replace it for starting up slow, they just are.

    Try updating the Firmware on the modem, it really helps (v.3.62).

    192.168.1.1 > Advanced > System > Upgrade > Upgrade (again)

    Just looking at the setup page and can only see advanced setup and there's no system there :confused:

    Thanks for all the replies guys, there's no problem with the modem, i'm just wondering could i somehow get hold of a newer smaller and faster one. The one i'm using at the mo is the Zyxel one.


  • #6
    Username!
    Closed Accounts Posts: 399 ✭✭Username!


    Click "Advanced" and then "Advanced" which is located next to "Back to Quick Start".


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  • #7
    Zorba
    Registered Users, Registered Users 2 Posts: 1,495 ✭✭✭Zorba


    Ah think i found the problem your using the Vintage or Vantage or whatever it's called modem ? I'm on the old Zyxel Prestige hence the page is different. I remember the quick start button from setting up my dads bb.


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