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Missing Purchase

  • 31-01-2008 10:43pm
    #1
    dublad23
    Registered Users, Registered Users 2 Posts: 268 ✭✭


    Hi :)

    I bought something online 2 weeks ago and only noticed today that the address they were shipping it too was "slightly" wrong

    It had my full address and my post code (Ie The 6 from Dublin 6) but it didn't have Dublin anywhere.

    I am fairly certain that I ticked to use the same address on my account which definitely has Dublin on it.

    The item is coming from australia but has not arrived as yet.

    What can I do should it not arrive?

    If it is stuck in customs is there a number to ring?

    Thanks!


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    2 weeks from Oz would be quite quick. I've had to wait 3-4 weeks in the past so I wouldn't be worried just yet.

    If it's in customs, then that'll add maybe another 2 weeks of a delay, they're pretty slow. I don't think you'll get any info over the phone from them either, it'll just get released to the PO or you'll get a bill for VAT.


  • #3
    miju
    Banned (with Prison Access) Posts: 8,486 ✭✭✭miju


    when ordering online most stores will usually provide you with a trackking no. if they did not then your best bet would be to email the store and ask them for it.

    you can then go to couriers / post services website and track its progress from there. chances are its stuck in customs somewhere


  • #4
    pow wow
    Closed Accounts Posts: 5,288 ✭✭✭pow wow


    It will more than likely arrive eventually, I've had stuff come to me with ust my street name and suburb, at least by having the 6 in it there's an indication that it's Dublin as nowhere else has postcodes.


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