Ebay - postage cost hiked up after purchase

Captain Slow IRL

Hi all,
I commited to but an item yesterday, the p&p charges on the page were listed as 1.95gbp to Ireland (coming from uk)
I proceeded to pay with paypal, but the pay now link sent me to the sellers site and then informed me that the p&p was 15.00gbp.
I sent an email, through ebay, to the seller but they insist the postage costs are stated clearly on the page - I read through the whole listing twice but can find no mention any charge apart from the 1.95, which is mentioned twice!
What do I do?

blahblah06

wats the item number

Captain Slow IRL

Am I gonna end up breaking forum rules by posting the item number up?!

A Dub in Glasgo

Posting the item number will allow others to advise you better

Captain Slow IRL

290201284736

Padraig Mor

From the listing....

Delivery quoted on our products is for Mainland England, Wales and Scotland only, other areas may attract an additional charge

A Dub in Glasgo

Thanks, he quite clearly state £1.95 to Ireland. Unfortunately you cannot force the seller to sell to you. If he still insists on increasing the P&P, report him to ebay. He does have a small disclaimer on his listing that states he may add extra. 'Delivery quoted on our products is for Mainland England, Wales and Scotland only, other areas may attract an additional charge'.

http://pages.ebay.ie/help/policies/seller-non-performance.html

He does not have good feedback in my opinion

http://www.goofbay.com/ebay_feedback_checker_tool.html?gfb_username=needed4&gfb_neutral=on&gfb_withdrawn=on&gfb_feedbacktype=Received+By&gfb_submit=&gfb_submit.x=18&gfb_submit.y=6

Captain Slow IRL

Padraig Mor wrote: »

From the listing....

Delivery quoted on our products is for Mainland England, Wales and Scotland only, other areas may attract an additional charge

He replied to my first email with "The listing does advise that delivery to Ireland, the Highlands and off shore islands are charged at £15.00
"

A Dub in Glasgo

Another seller who has a mis match of contradictory information

Mainland England, Wales & Scotland = Island of Britain
Scottish highlands is in mainland Scotland = Island of Britain

He has made a total mess of the information on his listing




He does state the extra £15, which is hard to spot

Captain Slow IRL

Thanks Dub, you've been very helpful!:o

Sherifu

Light blue washed out delivery costs ftw!

Captain Slow IRL

I used the "find" option (ctrl+f) to look for 15.00, after reading down through it - no joy!
I won't be buying anything off him again anytime soon!

dudara

A jump of £1.95 for mainland postage to £15 for Channel Islands, Ireland etc deserves reporting to eBay.

Sherifu

land9 wrote: »

I used the "find" option (ctrl+f) to look for 15.00, after reading down through it - no joy!
I won't be buying anything off him again anytime soon!

Looks like it's part of the image, ctrl+f won't find it.

MarkR

Report it, it specifically says for ireland in the listing.

jor el

land9 wrote: »

I used the "find" option (ctrl+f) to look for 15.00, after reading down through it - no joy!
I won't be buying anything off him again anytime soon!

Don't buy this either. He lists the postage costs to Ireland at the top and bottom of the listing as 1.95, which I'm pretty sure is what eBay will take as the official cost. The fact he has a fairly hidden extra charge listed in a picture can't really hold up. What if your internet connection was slow and didn't load the image? What if you're using a text only browser? He clearly miss-stated the cost of delivery in order to mislead.

Report him to eBay immediately and don't go through with this purchase. Hopefully eBay will remove the listing and you'll be off the hook then.

Captain Slow IRL

I've gone through with the purchase, not worth the agro over a couple of euro - don't want the negative feedback.

A Dub in Glasgo

€17 is not a couple of €!

He should be getting negatve for misleading potential buyers and he should be reported to ebay

Captain Slow IRL

I reported him, for breaching listing policy.
I guess I was a bit stupid in paying, but I panicked (after you pointed out the fine light blue print, dub!) and gave in. It's not the end of the world; I have paid through paypal, so should be able to claim most, if not all, of my money back if things don't work out.

kleefarr

Seller should be made to charge postage as outlined in the listing.

Padraig Mor

Didn't click the 'Show all available' button earlier. Sod him. £1.95 is what you should be paying.

Captain Slow IRL

Hello - I am sorry to say but you are incorrect. The listing clearly states towards the top of the page the following:-

PLEASE NOTE:- Delivery Quoted is for Mainland UK ONLY and delivery to the Highlands, Islands, Isles, Northern Ireland and Ireland will cost £15



Postage costs: £1.95
Royal Mail 1st Class Recorded
Service to United Kingdom

I do not beleive Ireland is in the United Kindom.

Down the left hand side of the listing is a Delivery Image which clearly states:-

PLEASE NOTE: Delivery Quoted is for Mainland UK only and delivery to the Highlands, Islands, Isles, Northern Ireland and Ireland will be charged at £15

Under the SHIPPING section of our text in the listing we also quote:-

Delivery quoted on our products is for Mainland England, Wales and Scotland only, other areas may attract an additional charge

If you do not wish to pay the delivery charge - We can cancel the order.

Please let us know

A Dub in Glasgo

Send him the screen grabs from page 1. He is an idiot

Captain Slow IRL

I did, his response:

I am fully aware how it appears on the web page and I actually know
word for word what the listing says

Regards

Colin Blake

jor el

land9 wrote: »

I did, his response:

I am fully aware how it appears on the web page and I actually know
word for word what the listing says

Regards

Colin Blake

So he knows what it says, but denies that it says what it says. What an idiot. Tell him to feck off, give you back your money and report him to eBay for being a lying ****.

kleefarr

Tell him to view the listing on WWW.EBAY.IE

He may notice a difference then. If he doesn't he's a complete idiot. :mad: