Skydsl dial-up problem

Spectreon666

Hi, I had the engineer in today and he set-up the satellite and its working. But the only problem I have now is that the SkyDSL box is not connecting to the internet. I have it plugged in correctly to the port and I type in the correct username and password for it to work but it won't connect. I have the error sheet that appeared.....
The skyDSL configuration data could not been received.
Error code: 0x70003.
The modem could not establish a dialup connection to the Internet.
Removed stale lock on tty01 (pid 295)
ATZ
OK
AT&K3
OK
ATDT1893150150
CONNECT
Serial connection established.
Using interface ppp0
Connect: ppp0 <--> /dev/tty01
Warning - secret file /etc/ppp/pap-secrets has world and/or group access
sent [LCP ConfReq id=0x1 ]
rcvd [LCP ConfReq id=0x1 < 00 04 00 00> ]
sent [LCP ConfRej id=0x1 < 00 04 00 00> ]
rcvd [LCP ConfReq id=0x2 ]
sent [LCP ConfNak id=0x2 ]
rcvd [LCP ConfReq id=0x2 ]
sent [LCP ConfNak id=0x2 ]
rcvd [LCP ConfReq id=0x2 ]
sent [LCP ConfNak id=0x2 ]
rcvd [LCP ConfReq id=0x2 ]
sent [LCP ConfNak id=0x2 ]
rcvd [LCP ConfReq id=0x2 ]
sent [LCP ConfNak id=0x2 ]
rcvd [LCP ConfReq id=0x2 ]
sent [LCP ConfRej id=0x2 ]
rcvd [LCP ConfReq id=0x2 ]
sent [LCP ConfRej id=0x2 ]
rcvd [LCP ConfReq id=0x2 ]
sent [LCP ConfRej id=0x2 ]
rcvd [LCP TermReq id=0x3]
sent [LCP TermAck id=0x3]
rcvd [LCP TermReq id=0x4]
sent [LCP TermAck id=0x4]
sent [LCP ConfReq id=0x1 ]
sent [LCP ConfReq id=0x1 ]
sent [LCP ConfReq id=0x1 ]
sent [LCP ConfReq id=0x1 ]
sent [LCP ConfReq id=0x1 ]
sent [LCP ConfReq id=0x1 ]
sent [LCP ConfReq id=0x1 ]
Modem hangup
Connection terminated.

Could you please tell me what the problem is? or what i need to do.

Sponge Bob

you seems to be sending encrypted password and / or username when you dial up

send clear text username and password instead in dial up networking .

Spectreon666

you see im with eircom so i have to use a username and password for that

Sponge Bob

FFS

dial up networking or network connections ( if its vista then don't ask ,me )

right click on dial up icon for eircom

select properties

security

select TYPICAL settings

allow unsecured password

Spectreon666

its already set that way...ive emailed the support, they havent gotten back to me yet. The engineer said they had this problem with some previous installations where they couldn't connect to dial-up internet through the skydsl box so he suggested to get another box. But I know if i did that ill end up waiting another month before it will arrive...

bigpaddy2004

Is it the SkyDsl "thebox" you are using? the one with the ethernet port in it?

Spectreon666

yeah thats the one...got the dial up port in it where i connect to my internet port in the the wall.

bigpaddy2004

Spectreon666 wrote: »

yeah thats the one...got the dial up port in it where i connect to my internet port in the the wall.

I hope your sitting down.........guaranteed the dial-up modem is gone faulty. I could put my left arm on it. I have seen it loads of times and that particular product is not out very long. Major flaw in them if you ask me.

Spectreon666

i figured that would be the problem...they better give me a replacement that wont cost any extra...ive to go through the pain now of having to send it back to them...its been 2 months since i ordered it now ill have to wait alot longer!!!

bigpaddy2004

As far as I know you will have to pay for posting it back over there. It will also be some weeks before they send out a replacement. They have to do all sorts of RMA stuff.

garyhamptonmcp

I've seen this problem, the modem lead was changed then the skydsl box conected ok! Failing that you can upgrade the firmware.