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Problems with eircom email

  • 16-01-2008 5:26pm
    #1
    sarahirl
    Closed Accounts Posts: 119 ✭✭


    Hey, anyone else having problems with their eircom email addy? If I try to send emails from the website about 50% go through and the rest get "Error - Cannot connect to socket on mail1.eircom.net". Won't even go through the error messages I'm getting from Thunderbird. Also eircom's online help keeps crashing saying "the knowledge server is not running please try later". Desperately trying to avoid a phone call as it takes hours to get the right person to talk to in there! Anyone any insight into this problem?


Comments

  • #2
    Username!
    Closed Accounts Posts: 399 ✭✭Username!


    Try changing your incoming and outgoing server to mail2.eircom.net (that is of course your with Eircom for BB)


  • #3
    sarahirl
    Closed Accounts Posts: 119 ✭✭sarahirl


    many thanks! working like a dream now!


  • #4
    Username!
    Closed Accounts Posts: 399 ✭✭Username!


    No prob bud!


  • #5
    IncredibleHulk
    Closed Accounts Posts: 633 ✭✭✭IncredibleHulk


    Username! wrote: »
    Try changing your incoming and outgoing server to mail2.eircom.net (that is of course your with Eircom for BB)
    Trouble downloading email for ages and today eircom told me cange server to mail1.eircom.net

    Looked at http://support.eircom.net/SRVS/CGI-BIN/WEBCGI.EXE/&/?St=51&E=0000000000106151385&K=618&SXI=2&E=0000000000106151385&St=51&K=618&SXI=2&case=1865&branch=4 and the telnet command does not work I get 'telnet' is not recognized as an internal or external command, operable program or batch file. I cannot run telnet.exe from run either says it cannot find it


  • #6
    IncredibleHulk
    Closed Accounts Posts: 633 ✭✭✭IncredibleHulk


    IncredibleHulk wrote: »
    Trouble downloading email for ages and today eircom told me cange server to mail1.eircom.net

    Looked at http://support.eircom.net/SRVS/CGI-BIN/WEBCGI.EXE/&/?St=51&E=0000000000106151385&K=618&SXI=2&E=0000000000106151385&St=51&K=618&SXI=2&case=1865&branch=4 and the telnet command does not work I get 'telnet' is not recognized as an internal or external command, operable program or batch file. I cannot run telnet.exe from run either says it cannot find it
    http://richmercer.com/blog/can-t-find-telnet-in-vista/ is how I got telnet


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  • #7
    Alun
    Registered Users, Registered Users 2 Posts: 21,499 ✭✭✭✭Alun


    mail1.eircom.net, mail2.eircom.net, mail.eircom.net, pop.eircom.net, smtp.eircom.net and probably a few others I haven't tried all resolve to the same IP address, namely 159.134.198.135 so it doesn't matter which one you use. It was probably a coincidence that changing it to mail2 worked.

    Either the smtp or the pop3 service (rarely both) becomes unresponsive every now and then, but usually comes back after a while.


  • #8
    IncredibleHulk
    Closed Accounts Posts: 633 ✭✭✭IncredibleHulk


    Alun wrote: »
    mail1.eircom.net, mail2.eircom.net, mail.eircom.net, pop.eircom.net, smtp.eircom.net and probably a few others I haven't tried all resolve to the same IP address, namely 159.134.198.135 so it doesn't matter which one you use.
    Eircom tech support told me mail2 is a backup server


  • #9
    Alun
    Registered Users, Registered Users 2 Posts: 21,499 ✭✭✭✭Alun


    IncredibleHulk wrote: »
    Eircom tech support told me mail2 is a backup server
    I've been told that too ...
    [c:\]nslookup
    Default Server: dns1.cwm.dublin.eircom.net
    Address: 213.94.190.194

    > mail1.eircom.net
    Server: dns1.cwm.dublin.eircom.net
    Address: 213.94.190.194

    Non-authoritative answer:
    Name: mail1.eircom.net
    Address: 159.134.198.135

    > mail2.eircom.net
    Server: dns1.cwm.dublin.eircom.net
    Address: 213.94.190.194

    Non-authoritative answer:
    Name: mail1.eircom.net
    Address: 159.134.198.135
    Aliases: mail2.eircom.net

    > mail.eircom.net
    Server: dns1.cwm.dublin.eircom.net
    Address: 213.94.190.194

    Non-authoritative answer:
    Name: mail1.eircom.net
    Address: 159.134.198.135
    Aliases: mail.eircom.net

    > smtp.eircom.net
    Server: dns1.cwm.dublin.eircom.net
    Address: 213.94.190.194

    Non-authoritative answer:
    Name: mail1.eircom.net
    Address: 159.134.198.135
    Aliases: smtp.eircom.net

    > pop.eircom.net
    Server: dns1.cwm.dublin.eircom.net
    Address: 213.94.190.194

    Non-authoritative answer:
    Name: mail1.eircom.net
    Address: 159.134.198.135
    Aliases: pop.eircom.net


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