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2 NTL/UPC Box's in the same house????

  • 14-01-2008 11:55pm
    #1
    colin668
    Closed Accounts Posts: 3 ✭


    After about 4 weeks of 7 missed appointments I eventually took delivery of my UPC dvr - delighted with the product. However just when I had gotten over the terrible customer service I had another bad experience with them today.

    I wanted to order a second DVR box, but was told the there is a limit of 1 per house - apparently its only possible to connect one DVR per house - does this make any sense?????

    I was also told that I couldn't have a second connection to support a second DVR machine - does this make any sense????

    Has anyone got suggestions on how to get around this problem??

    This company drives me CRAZY!

    Thanks. :mad:


Comments

  • #2
    Tea drinker
    Registered Users, Registered Users 2 Posts: 2,817 ✭✭✭Tea drinker


    Hi,
    Why do you want second one?
    To record another channel same time? if the UPC dvr has dual tuners it can output a channel other than the one you record, can you record this?


  • #3
    paulm17781
    Closed Accounts Posts: 4,858 ✭✭✭paulm17781


    I would think it is due to limited supply. I'm sure once they've been around a while they will get rid of this.


  • #4
    colin668
    Closed Accounts Posts: 3 ✭colin668


    Tea drinker wrote: »
    Hi,
    Why do you want second one?
    To record another channel same time? if the UPC dvr has dual tuners it can output a channel other than the one you record, can you record this?


    Its not so that I can record more, just want the option of looking at different programmes in another room.... saves domestic rows:)


  • #5
    DingDong
    Closed Accounts Posts: 1,438 ✭✭✭DingDong


    You could always go for the standard box.


  • #6
    Guy:Incognito
    Registered Users, Registered Users 2 Posts: 38,247 ✭✭✭✭Guy:Incognito


    colin668 wrote: »
    Its not so that I can record more, just want the option of looking at different programmes in another room.... saves domestic rows:)

    so why not just get a standard box in the other room?


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  • #7
    colin668
    Closed Accounts Posts: 3 ✭colin668


    OK looks like I'm being the weird one .... the point is .... when people with vastly different tv tastes share a house ... and they spend a lot of time out ... they end up wanting to record very different programmes ... and then want to watch these very different programme at the same time ... hence it doesn't save the rows!!!!! 2 DVR boxes = tv nirvana + fewer tv related rows!!!!!!!!!!!!!!!:D


  • #8
    Puggy
    Registered Users, Registered Users 2 Posts: 284 ✭✭Puggy


    Yep, I had the same conversation with UPC. It is only a supply issue, they are oversubscribed and simply do not have enough boxes, so the Customer Service people and installers are told one box per subscription, for the moment I assume!

    Before I had one, I would never have understood why you would want one, but now I need two, as there are four of us. Though we will need to set recording on both or there will still be rows...


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