Ebay seller wants more postage after auction closed

themadchef

Just wondering how i stand here. Obviously i dont want to pay double the postage. I emailed her and asked her for a quote 24hrs before auction closed. I paid straight away after i won.


This is the mail she sent me:

"Hi there,
I have been this morning to post your parcel and the cheapest it can be posted for is £20.40 due to the weight. I am sorry for misquoting the postage to you and will understand if you no longer want it. I cannot really afford to lose £10 on the original quote I gave you. I am very sorry about this. If you still want it let me know, if not I will refund your payment.
Again I am sorry for the mix up
Kindest regards
***"

Peig Sayers

Check the price yourself with Royal Mail. Link here:

http://sg.royalmail.com/portal/rm/PriceFinder;jsessionid=RUPPYAOLVTTCSFB2IGLEOSQ?pageId=pc_sltc_rm_search&catId=23500532&keyname=search&_DARGS=/portal/rmgroup/apps/templates/html/rm/search.jsp

That way you'll know the exact price and can see if she's scamming you.

A Dub in Glasgo

Seems a genuine error on the part of the seller, you cannot force the seller to send it to you. Did the seller tell you the dimensions and weight of the parcel?