Musicstore.de- how long to deliver?

condra

Hey lads,

I ordered a set of monitors from musicstore.de over a week ago which has yet to arrive.

Just wondering does anyone know how long it usually takes? I thought it would be 4-7 days. I'm not worried, just getting impatient

Cheers

cornbb

Haven't used musicstore much but if they're anything like Thomann (which they are) and if they use DHL then just over a week would be normal. Did they give you a tracking number at all?

I know the feeling, I'm awaiting delivery of a camera from ebay and its taking forever

condra

I got an "order number"

In the email I recieved straight after ordering it said:

As soon as your order is proceeded you will receive a personal order confirmation by our sales staff

Does that mean I should get another email from them before they even send the product?:eek: I hope not, cos I didn't get any more emails from them. If its not here by Monday I guess I'll give them a shout.

studiorat

Probably waiting for the item to come into stock.
I bought a pair of DI boxes, took about a month.

Sunn

what were the shipping and vat costs like compared to thomann?

unclebill98

Musicstore use UPS, you should have recieved a tracking number via a seperate email. If you've not got this it ain't shipped. As mentioned in other parts of boards, UPS have alot to answer for at the moment and the timer taking for deliverys.

Was in stock when you ordered it?

Savman

Even if/when Music Store pack the order and order a UPS pickup, it can still take UPS days to get it shipped.

Yes, I'm a-gripin'

condra

Cheers for the replies. I didn't get any follow up emails so I presume it still hasn't been shipped. It was a "retour" returned product with a discount, so I presume it was in stock.

Might give them a buzz tomorrow.

ICN

Musicstore is really good. Used them lots - Never any issues.

The UPS tracker is handy and you should get it as soon as the item has been dispatched from Cologne. From what I can (vaguely) remember, the Airport which UPS fly from is a couple of hours away from Cologne.

If you have any problems Email JensO at musicstore d o t d e

Jens is the English speaking Musicstore guy. He's sound.

sei046

+1 for Jensie boy. Musicstore are great!

condra

Cheers lads.

Monitors arrived today. 2 weeks after I ordered. Took a little longer than I would have liked, but the price was better than Thomann.

Happy days.

ICN

Good news - Happy Monitoring Mate!

Do you mind if I ask what you got from them?

condra

Of course not. I got a pair of Event TR6 monitors. Reduced to 370 as a "retour".
They rule.
Glad I didn't get the Rubicons or KRKs I was initially thinking of.

ICN

Yeah - They're good alright. You got yourself a nice deal there.

I'm getting some new monitors from MS in a couple of weeks.. still havent decided which..

Its a toss up between Event ALP5's or Yamaha HS 50M's.

Decisions,decisions..

fantastic98

Savman wrote: »

Even if/when Music Store pack the order and order a UPS pickup, it can still take UPS days to get it shipped.

Yes, I'm a-gripin'

only problem I have is that the email is in german