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new monitor, dead pixel, can i return it?

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  • 29-12-2007 2:39pm
    #1
    Catsmokinpot
    Closed Accounts Posts: 1,622 ✭✭✭


    I recently got a new acer x243w which has a dead pixel towards the middle of the screen, would i be in my rights to return it and get a new one?


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    #2
    irlrobins
    Registered Users Posts: 7,544 ✭✭✭irlrobins


    Depends. Some manufacturers say that a single dead pixel doesn't constitute a defective monitor.

    I'd contact the place you bought it from and see what their policy is.

    I presume you've tried massaging the pixel to see if it fixes?


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    #3
    Catsmokinpot
    Closed Accounts Posts: 1,622 ✭✭✭Catsmokinpot


    irlrobins wrote: »
    Depends. Some manufacturers say that a single dead pixel doesn't constitute a defective monitor.

    I'd contact the place you bought it from and see what their policy is.

    I presume you've tried massaging the pixel to see if it fixes?
    Yeah and some online pixel fixing programs no joy, it's in a really annoying spot too :(


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    #4
    vir7ual
    Closed Accounts Posts: 119 ✭✭vir7ual


    acer warrants 7 dead pixels for RMA


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