cd burner

spockpower

i got this new laptop for christmas (advent 9115), but it has no cd/dvd burner.

can i get it ugraded to include a cd and dvd burner??
or is there a download to upgrade it??

thanks

RoyalMarine

is there any cd drive on it?

if there is, then you can take it out, and buy a dvd drive and put it in.

Deliverance XXV

Considering the low prices of CD/DVD drives these days, it is highly unlikely new laptops come shipped without a CD/DVD-RW drive.

After google searching "Advent 9115 specs", every hit I got mentioned a DVD Dual layer drive. Are you sure it is Advent 9115?

irlrobins

Yea every PC bought in the last 2 years would have come with a CD burner as the bare min, with most having a DVD burner.

The Advent def has a DVD burner. Take another look OP...

spockpower

its definately advent 9115 but every time i try burn a cd it says cannot find software or driver.

Deliverance XXV

Ok go into My Computer and tell us what disc drives show up there...

What software are you using to burn a CD?

spockpower

im running vista, so how do u check for the drive??

im only really using itunes and wmp

Tom Dunne

spockpower wrote: »

im running vista, so how do u check for the drive??

im only really using itunes and wmp

Have a look at the physical drive itself - where you insert the CD/DVD there should be a few logos. What are they?

Deliverance XXV

And if the disc drive is logo-less try this....

Click the Vista icon on bottom left of your screen, this will bring up your start-up menu. In the right hand column you will see Computer, click that!

In Computer write down all the drives that appear and list them back to us.

spockpower

drives listed , are (C: ), (F: ) and (S: )

Tom Dunne

spockpower wrote: »

drives listed , are (C: ), (F: ) and (S: )

spockpower, what type of drives are these listed as (e.g. hard-drive, CD drive) etc.

Did you look at the drive itself? Are there any logos/writing on the drive?

BanzaiBk

At this link it lists the specs as;

• Intel Pentium Dual Core T2310,
• 120GB Hard Drive,
• 2 GB Memory
• DVD Rewriter Dual Layer
• Wireless Enabled
• Integrated Graphics Type,
• 15.4" Widescreen
• MS Works 8.5

Which would lead me to believe the drive can write DVDs?

spockpower

(C : ) is vista

(F: ) is combo socket

(S: ) is system


if i go into C -> applications -> drivers, i have audio driver and setup.
should i install this (Realtk HD Audio Driver) ???

spockpower

ok i checked for the drive in device manager

when i clicked on the cddvd drive i got this message in device status

'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

BostonB

spockpower wrote: »

i got this new laptop for christmas (advent 9115), but it has no cd/dvd burner.

can i get it ugraded to include a cd and dvd burner??
or is there a download to upgrade it??

thanks

Where did you get it? Sounds like its not configured properly.

AlmightyCushion

By the sounds of it the driver isn't installed. Try installing it and that should fix your problem. You should have gotten a driver cd with the laptop.

spockpower

if the cd drive isnt installed how can i run the driver cd???

i got it in pc world

AlmightyCushion

spockpower wrote: »

if the cd drive isnt installed how can i run the driver cd???

i got it in pc world

Oh ffs, I can't believe I actually posted that. Apologies, I'm really hungover today so the brain isn't working so well. Try downloading them. I'm sure they would be on the advent site or the manufacturer of the drives site.

irlrobins

This might be worth a read.

But I wouldn't do the registry fix unless you know what you're doing. So spockpower, you might want to seek guidance on that part.

More info from MS

spockpower

i get a code 39 error in device manager when i click on the cd/dvd drive but when i try to ugrade the driver it says i already have the latest driver.

this might help figure out what is wrong

AlmightyCushion

Uninstall the driver that is on it and then reinstall the newer driver.

BostonB

spockpower wrote: »

i got this new laptop for christmas (advent 9115), but it has no cd/dvd burner.

can i get it ugraded to include a cd and dvd burner??
or is there a download to upgrade it??

thanks

Since you got it in PC World, and its taken you two days to get this far why not just bring it back and get them to fix it?

Tom Dunne

BostonB wrote: »

Since you got it in PC World, and its taken you two days to get this far why not just bring it back and get them to fix it?

Yeah, TBH you could do more damage than good. Best bet is to get somebody more experienced to look at it, such as PC World.

irlrobins

AlmightyCushion wrote: »

Uninstall the driver that is on it and then reinstall the newer driver.

CD Drives tend not to have any drivers, they all use standard ones that are part of the OS

spockpower

ok problem solved.

i wiped the hard drive and disks and reinstalled the os.

it now works fine :)

thanks for the help anyway

irlrobins

Rather drastic solution but whatever works I guess.

spockpower

well i was only after getting it xmas day so there wasnt really that much on the hard drive .

:D