Unable to send mail

Gandalf23

I have an eircom.net email account which I've been using for years and lots of people have my address so I'm reluctant to get another email address (before anyone suggests it).

I use MS Outlook as my email client, and have my "incoming mail server (POP3)" as mail1.eircom.net, and my "outgoing mail server (SMTP)" as mail1.eircom.net.

About 75% of the time when sending an email or replying to an email, it bounces back immediately and I get the message "553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)".

This is really frustration and extremely annoying, and I end up having to use eircom webmail which sorta defeats the purpose of having MS Outlook.

I have Googled a solution but nothing seems to work. Does anyoe have any suggestions as to how I can stop this happening and keep using my existing eircom.net email within Outlook?

Thanks in advance,
G23

quaidox

is your broadband provider eircom, or have you changed it recently??

Gandalf23

My BB provider is BT ... I have never had Eircom as a BB provider.

quaidox

i think you need to change your outgoing mail server to a bt mail relay server. i am sure you can use google to get the server dns name.
this is what i had to do to configure outlook before, ie, use an eircom server for incoming mail and a ntl mail relay server for outgoing mail. hope this helps

auggie2k

^^^^^^

He's exactly right.

Clear your outbox, change your outgoing mail server to "mail.iol.ie" and restart Outlook.

PS: I bet you those 25% of mails that actually sent were to fellow eircom.net recipients?

Gandalf23

Thanks guys ... I'll try this and get back to you on how it works :-)

sarahn11

hey there,

just to let you guys know, i was having trouble with my sent mails also...getting a relay error, my address is xx@iolfree.ie and my outgoing server was mail.iolfree.ie. i have my BB with BT

just changed the smpt to mail.iol.ie and restarted t-bird.....working perfectly!

Thanks a mil!