Voiding the Warranty?

justfortherecor

Hi Guys,

I'm pretty new to the macworld and I just wondered whether you could help me on an issue.
I'm currently doing a 1yr MSc in a UK university and am looking to purchase a MacBook from the UK Higher Education online store as a nice xmas present.

One of the options available to us is to purchase the comprehensive 3 year customer support service (3yr warranty & phone help) for an extra 47£. I thought this would be a good idea, especially since seeing the regular price is way higher and it would be nice to have 3 years peace-of-mind.

However, one of my intentions when buying the macbook would be to upgrade both the original HD(80gb -> 250gb) and RAM(1gb ->2gb) with components from Komplett. Would this potentially void this warranty for me as they are not apple-made goods?

I just want to be sure before I make the purchase. If they do void it, I may consider buying the upgrades direct on the apple website but they are quite expensive!

Thanks for the info.

Ham'nd'egger

justfortherecor wrote: »

Hi Guys,

I'm pretty new to the macworld and I just wondered whether you could help me on an issue.
I'm currently doing a 1yr MSc in a UK university and am looking to purchase a MacBook from the UK Higher Education online store as a nice xmas present.

One of the options available to us is to purchase the comprehensive 3 year customer support service (3yr warranty & phone help) for an extra 47£. I thought this would be a good idea, especially since seeing the regular price is way higher and it would be nice to have 3 years peace-of-mind.

However, one of my intentions when buying the macbook would be to upgrade both the original HD(80gb -> 250gb) and RAM(1gb ->2gb) with components from Komplett. Would this potentially void this warranty for me as they are not apple-made goods?

I just want to be sure before I make the purchase. If they do void it, I may consider buying the upgrades direct on the apple website but they are quite expensive!

Thanks for the info.

You should have a look at this to settle your nerves.

http://images.apple.com/legal/applecare/docs/AppleCare_Protect_Plan_EU_en.pdf

One question, how the fook are you getting the extra cover so cheap? It should be about 3-4 times that rate by rights!

Oriel

Personally, I wouldn't pay Apple a rediculous amount of money to repair their shoddy laptop, which they should QA properly in the first place.
See now people are complaining about dodgy Macbook hard drives? Probably best upgrading after all. If you value your data that is...

justfortherecor

So basically, since apple provide info on how to change the HD, is it seen as a user modification and allowed under the warranty? My understanding is that the procedure for the macbook is easy and doesn't require taking apart the laptop and exposing the motherboard etc, but the macbook pro is more complex and they dont honour the warranty on that model?

So unless I end up damaging the computer myself in the process of changing the HD, the warranty should be intact? Same for RAM I think.

And to answer Ham'nd'egger: £47 is the price they quote on the options list in the UK Higher Ed store. I actually thought they included this 3 year warranty for free but perhaps that was just a promotion.

Ham'nd'egger

justfortherecor wrote: »

So basically, since apple provide info on how to change the HD, is it seen as a user modification and allowed under the warranty? My understanding is that the procedure for the macbook is easy and doesn't require taking apart the laptop and exposing the motherboard etc, but the macbook pro is more complex and they dont honour the warranty on that model?

So unless I end up damaging the computer myself in the process of changing the HD, the warranty should be intact? Same for RAM I think.

And to answer Ham'nd'egger: £47 is the price they quote on the options list in the UK Higher Ed store. I actually thought they included this 3 year warranty for free but perhaps that was just a promotion.

I'd suggest you ring Apple directly and get it from the horse's mouth but I should reckon you are covered on what you bought, but not what you fit. And if you can get the extended cover for £47, get it; at that price it is excellent value.:)

K.O.Kiki

I'm certain that any problems not caused by RAM or HDD (e.g. overheating, logic board failure etc) are THEIR fault

Oriel wrote:

Personally, I wouldn't pay Apple a rediculous amount of money to repair their shoddy laptop, which they should QA properly in the first place.
See now people are complaining about dodgy Macbook hard drives? Probably best upgrading after all. If you value your data that is...

If you're connecting the dots, I hope you realise the culprit is Seagate