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Cursor jumping to corners of screen

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  • 18-11-2007 9:52pm
    #1
    Registered Users Posts: 32


    hello
    I have have a computer that was riddled with viruses and now that i have just got broadband i decided to get rid of them. in the past i used avg and lavasoft. But i was reading some threads and they suggested avast and spyware terminator (free)
    -so i downloaded
    -Uninstalleded avg and lavasoft
    -installed both product ran scans removed 21 viruses and 23 critical objects (that avg and lavasoft filed to detect or remover even with updates in the past)


    but the problem is that i have still not got rid of the cursor bug (really annoying) when moving the cursor it automatically jumps to one of the corners of the screen.
    i think it is a virus but i am not sure
    i have a logitech infered mouse

    has anyone had this problem i the past or even now
    does anyone know how to get rid of it
    i would be greatful for your help

    run


Comments

  • Registered Users Posts: 3,568 ✭✭✭ethernet


    Are you using a laser/optical mouse, i.e. one without the ball underneath? If it's placed on a glossy surface, the pointer is often seen to jump. It happens me too. Try putting the mouse on a different surface to rule this out, such as a sheet of even cardboard.


  • Closed Accounts Posts: 276 ✭✭Dregon


    My mouse jumps to the corners as well unfortunately no matter what surface it's on( very annoying when play FPS games:mad:).


    It could be this, but have you experienced your mouse jumping before you got infected?


  • Registered Users Posts: 32 runforcover


    ethernet wrote: »
    Are you using a laser/optical mouse, i.e. one without the ball underneath? If it's placed on a glossy surface, the pointer is often seen to jump. It happens me too. Try putting the mouse on a different surface to rule this out, such as a sheet of even cardboard.
    i have a mouse mat that it use to work fine on, so i think its a virus or something


  • Registered Users Posts: 32 runforcover


    I need help with this prob
    its wrecking my head

    plz help me somone


  • Closed Accounts Posts: 311 ✭✭auggie2k


    Have you tried a different mouse? Post us up a HijackThis log please...

    http://download.hijackthis.eu/hijackthis_199.zip


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  • Closed Accounts Posts: 5,824 ✭✭✭RoyalMarine


    do you have cheese in your room??

    maybe removing it might help


  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Post a HijackThis log here, that will tell us more. Do you get any messages when your mouse cursor moves?


  • Registered Users Posts: 32 runforcover


    Logfile of HijackThis v1.99.1
    Scan saved at 23:51:28, on 29/11/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\NETGEAR\WG311v3\wlancfg5.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\Documents and Settings\rory\Local Settings\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.imesh.com/search/index.html?src=ssb
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.imesh.com/search/index.html?src=ssb
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.imesh.com/search/index.html?src=ssb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.buyandsell.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.iol.ie
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.eircom.net/html/eircomtoolbar/Google/index.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.ysbweb.com/install/welcome.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
    O2 - BHO: (no name) - {1f0c8547-2639-4c91-b8aa-c7eca24c3163} - (no file)
    O2 - BHO: (no name) - {2244F624-93C7-4DB1-B05B-E35379CFA299} - (no file)
    O2 - BHO: eircom net - {4E7BD74F-2B8D-469E-C6F3-F06FA69CBF7D} - C:\WINDOWS\DOWNLO~1\eircomt.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O2 - BHO: (no name) - {7B4CC4AC-EECA-45FB-913B-9CC4FA5F97F5} - (no file)
    O2 - BHO: Quick Fill Toolbar - {7BE2E2E3-4B8A-4fe4-BE98-95FA313FDD19} - (no file)
    O2 - BHO: (no name) - {c3703265-4671-4858-92a4-cba6a7b3bb45} - (no file)
    O2 - BHO: (no name) - {C4407979-824B-4818-B13E-4C1D38D4959D} - C:\WINDOWS\system32\pmnnn.dll (file missing)
    O2 - BHO: (no name) - {D651AFF4-9590-424d-BD1E-8E33E090DFB3} - C:\WINDOWS\system32\xiceaibv.dll (file missing)
    O2 - BHO: (no name) - {E44527F6-1296-4A84-B67D-A6CEA6ED4B69} - C:\WINDOWS\system32\yayxxus.dll (file missing)
    O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O3 - Toolbar: eircom net - {4E7BD74F-2B8D-469E-C6F3-F06FA69CBF7D} - C:\WINDOWS\DOWNLO~1\eircomt.dll
    O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
    O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: NETGEAR WG311v3 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG311v3\wlancfg5.exe
    O8 - Extra context menu item: Crawler Search - tbr:iemenu
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Ò×È€¹ºÎï - {DE60714F-AC17-427e-861A-FD60CBDF119A} - http://click2.ad4all.net/url2/urlmanage/url.asp?id=1 (file missing)
    O9 - Extra 'Tools' menuitem: Ò×È€¹ºÎï - {DE60714F-AC17-427e-861A-FD60CBDF119A} - http://click2.ad4all.net/url2/urlmanage/url.asp?id=1 (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.buyandsell.net
    O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
    O20 - Winlogon Notify: ewbsp - C:\WINDOWS\ServicePackFiles\ewbsp.dll (file missing)
    O20 - Winlogon Notify: pmnnn - C:\WINDOWS\system32\pmnnn.dll (file missing)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: wingsa32 - wingsa32.dll (file missing)
    O20 - Winlogon Notify: yayxxus - yayxxus.dll (file missing)
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
    O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
    O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates - c:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
    O23 - Service: CA License Server (CA_LIC_SRVR) - Computer Associates - c:\Program Files\CA\SharedComponents\CA_LIC\lic98rmtd.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    O23 - Service: Event Log Watch (LogWatch) - Computer Associates - c:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe


  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Go to Start > Control Panel > Add or Remove Programs > Remove Crawler

    Run HijackThis, click "Do a system scan only" and check these entries

    O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
    O2 - BHO: (no name) - {1f0c8547-2639-4c91-b8aa-c7eca24c3163} - (no file)
    O2 - BHO: (no name) - {2244F624-93C7-4DB1-B05B-E35379CFA299} - (no file)
    O2 - BHO: (no name) - {7B4CC4AC-EECA-45FB-913B-9CC4FA5F97F5} - (no file)
    O2 - BHO: Quick Fill Toolbar - {7BE2E2E3-4B8A-4fe4-BE98-95FA313FDD19} - (no file)
    O2 - BHO: (no name) - {c3703265-4671-4858-92a4-cba6a7b3bb45} - (no file)
    O2 - BHO: (no name) - {C4407979-824B-4818-B13E-4C1D38D4959D} - C:\WINDOWS\system32\pmnnn.dll (file missing)
    O2 - BHO: (no name) - {D651AFF4-9590-424d-BD1E-8E33E090DFB3} - C:\WINDOWS\system32\xiceaibv.dll (file missing)
    O2 - BHO: (no name) - {E44527F6-1296-4A84-B67D-A6CEA6ED4B69} - C:\WINDOWS\system32\yayxxus.dll (file missing)
    O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
    O9 - Extra button: Ò×È€¹ºÎï - {DE60714F-AC17-427e-861A-FD60CBDF119A} - http://click2.ad4all.net/url2/urlmanage/url.asp?id=1 (file missing)
    O9 - Extra 'Tools' menuitem: Ò×È€¹ºÎï - {DE60714F-AC17-427e-861A-FD60CBDF119A} - http://click2.ad4all.net/url2/urlmanage/url.asp?id=1 (file missing)
    O20 - Winlogon Notify: ewbsp - C:\WINDOWS\ServicePackFiles\ewbsp.dll (file missing)
    O20 - Winlogon Notify: pmnnn - C:\WINDOWS\system32\pmnnn.dll (file missing)
    O20 - Winlogon Notify: wingsa32 - wingsa32.dll (file missing)
    O20 - Winlogon Notify: yayxxus - yayxxus.dll (file missing)



    Close all windows except for HijackThis and click "Fix checked"


    Then delete this folder in bold

    C:\PROGRAM FILES\Crawler











    Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.
    • Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
    • Under Additional Scans on the bottom right, check the box for Reg - Disabled MS Config Items.
    • Now click the Run Scan button on the toolbar.
    • When the scan is complete Notepad will open with the report file loaded in it.
    • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
    Use the Add Reply button and Copy/Paste the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.

    Make sure you attach the report in your reply.


  • Registered Users Posts: 32 runforcover


    Hello thanks for your help so far
    i done what you were telling me , but then i got an error with winpfind3u.
    I have took a screen shot of the mess i got (attach)
    what do i do now
    run


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  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Do this

    Please download Deckard's System Scanner (DSS) and save it to your Desktop.
    • Close all other windows before proceeding.
    • Double-click on dss.exe and follow the prompts.
    • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.


  • Registered Users Posts: 32 runforcover


    ASJ i have tried what you said, i started got a message allowing me to download hijack t , point it in right direction or to cancel. 1st i pointed it to hijack t but said it was able to use, gave me 3 options again i choose to download it this time then it ran for about 3/4 and i got the error message.


  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Do this instead

    Download Combofix and save it to your desktop.

    **Note: It is important that it is saved directly to your desktop**


    1. Close any open browsers.

    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


    Double click on combofix.exe & follow the prompts.
      When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt" for further review.

    Note:
    Do not mouseclick combofix's window while it's running. That may cause it to stall


  • Registered Users Posts: 32 runforcover


    Here is the .txt file


  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Hello

    1. Close any open browsers.

    2. Open notepad and copy/paste the text in the quotebox below into it:
    File::
    C:\WINDOWS\system32\dfpqkqua.dll

    Folder::
    C:\Program Files\AskSBar
    C:\Program Files\Altnet

    Registry::
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DllRunning]

    Save this as CFScript.txt, in the same location as ComboFix.exe


    CFScript.gif

    Refering to the picture above, drag CFScript into ComboFix.exe

    When finished, it shall produce a log for you at "C:\ComboFix.txt"

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall





    CLICK HERE to download the HijackThis Installer:
    1. Save HJTInstall.exe to your desktop.
    2. Double-click on HJTInstall.exe to run the program.
    3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
    4. Accept the license agreement by clicking the "I Accept" button.
    5. Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
    6. Click "Save log" to save the log file and then the log will open in Notepad.
    7. Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log.
    8. Come back here to this thread and paste the log in your next reply.
    9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


  • Registered Users Posts: 32 runforcover


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 21:16:23, on 05/12/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    c:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\NETGEAR\WG311v3\wlancfg5.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.buyandsell.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.iol.ie
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.ysbweb.com/install/welcome.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: eircom net - {4E7BD74F-2B8D-469E-C6F3-F06FA69CBF7D} - C:\WINDOWS\DOWNLO~1\eircomt.dll (file missing)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O3 - Toolbar: eircom net - {4E7BD74F-2B8D-469E-C6F3-F06FA69CBF7D} - C:\WINDOWS\DOWNLO~1\eircomt.dll (file missing)
    O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL (file missing)
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: NETGEAR WG311v3 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG311v3\wlancfg5.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.buyandsell.net
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates - c:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
    O23 - Service: CA License Server (CA_LIC_SRVR) - Computer Associates - c:\Program Files\CA\SharedComponents\CA_LIC\lic98rmtd.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    O23 - Service: Event Log Watch (LogWatch) - Computer Associates - c:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
    O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/rory/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg

    --
    End of file - 4617 bytes


  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

    O2 - BHO: eircom net - {4E7BD74F-2B8D-469E-C6F3-F06FA69CBF7D} - C:\WINDOWS\DOWNLO~1\eircomt.dll (file missing)
    O3 - Toolbar: eircom net - {4E7BD74F-2B8D-469E-C6F3-F06FA69CBF7D} - C:\WINDOWS\DOWNLO~1\eircomt.dll (file missing)
    O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL (file missing)
    O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/rory/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg


    2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.





    Download and scan with SUPERAntiSpyware Free for Home Users
    • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    • An icon will be created on your desktop. Double-click that icon to launch the program.
    • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
    • Under "Configuration and Preferences", click the Preferences button.
    • Click the Scanning Control tab.
    • Under Scanner Options make sure the following are checked (leave all others unchecked):
      • Close browsers before scanning.
      • Scan for tracking cookies.
      • Terminate memory threats before quarantining.
    • Click the "Close" button to leave the control center screen.
    • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan.
    • Click "Next" to start the scan. Please be patient while it scans your computer.
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes".
    • To retrieve the removal information after reboot, launch SUPERAntispyware again.
      • Click Preferences, then click the Statistics/Logs tab.
      • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
      • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
      • Please copy and paste the Scan Log results in your next reply.
    • Click Close to exit the program.



    Let me know how your PC is running


  • Registered Users Posts: 10,492 ✭✭✭✭guil


    i got a pc off my da a few months ago and the mouse was jumping like that i downloaded windows defender and it sorted it


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