Need to cancel a flight for tomorrow

celt2005

A Chairde,

Have e-Bookers flight for dub - heathrow - toronto for tomorrow morning, but need to cancel , friend died and is buried at weekend.

on e-Ticket it says


Cancellation Fee: ANY TIME CANCELLATION EUR 100


May sound stupid, but can I cancel, amend dates at this late notice without losing whole ticket fee (616 eur)

BuffyBot

You should be able to cancel it, but you should get your fare less 100 euro. However only they can say for certain.

celt2005

A Chairde,

This is update, not out of woods yet.

Flight was booked thru e-Bookers, and airline was BA. When rang e-Bookers, they said only BA could cancel / refund me, rang BA , they said I had contract with EB , and they would have to repay ....... after 5 calls 3 = EB , 2 = BA , we established BA will repay EB, and EB repay me .... e-Bookers tried to say because of short notice of cancellation they could not refund me, a it of sharp practice on their behalf , as BA would refund them .......



They have verbally stated I will get back 500 euro, flight was 650 less 100 = BA Cancellation; 45 = EB Charges , but mail just stated cancellation .



Will keep you updated , as I think this is common practice.