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Wrong name on Airline ticket

  • 14-11-2007 12:02pm
    #1
    celt2005
    Registered Users, Registered Users 2 Posts: 327 ✭✭


    A Chairde,


    I booked a flight for Saturday Dublin - London - Toronto thru ebookers, and put my abbreviated first name on the ticket, I forgot the name on ticket had to be name on passport.

    The abbreviated name is 4 digits out from full name, what actions would be wise, as I asked ebookers , and they said cancel and rebook ....


Comments

  • #2
    watna
    Closed Accounts Posts: 10,367 ✭✭✭✭watna


    If by cancelling it you don't get the money back then i wouldn't do that. You can pay to change your name on a ticket which may work out cheaper. If you can get a full refund when you cancel your ticket I'd definitely do that and then rebook.


  • #3
    Gran Hermano
    Closed Accounts Posts: 9,330 ✭✭✭Gran Hermano


    Phone the airline you are flying with, they should have a desk in Dublin
    airport.


  • #4
    BuffyBot
    Registered Users, Registered Users 2 Posts: 24,924 ✭✭✭✭BuffyBot


    If it's a case of the name on the ticket being something like Pat/Joe/Dan and the name on the passport being listed as Patrick/Joseph/Daniel you should be fine. Airlines deal with that everyday without issue


  • #5
    HarryD
    Closed Accounts Posts: 913 ✭✭✭HarryD


    I regularly put Ray on my flight bookings despite Raymond on my passport.
    Never any questions asked.


  • #6
    celt2005
    Registered Users, Registered Users 2 Posts: 327 ✭✭celt2005


    Thanks for all the replies,

    Will go to BA desk in Dublin Airport tonight to sort out.

    As e-Tickets were issued, they cannot change name !!, so cancellation for BT flight is 100 euro, and e-Bookers is 45 euro, it will take 6-8 weeks to get money refunded .....

    Get back to you with outcome.


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  • #7
    An Citeog
    Registered Users, Registered Users 2 Posts: 3,096 ✭✭✭An Citeog


    Don't cancel it. BA are usually ok to deal with so you wont be screwed there.


  • #8
    H2G2
    Registered Users, Registered Users 2 Posts: 622 ✭✭✭H2G2


    I don't think you will have any problems with the name issue. The Canadians are nowhere near as paranoid as the Yankees :)
    celt2005 wrote:
    Will go to BA desk in Dublin Airport tonight to sort out.

    Just be aware the British Airways don’t have a desk at Dublin Airport. They use a handling agent called “Aviance”. They are located near the bottom left, close to the Bank of Ireland.

    My experience of Aviance DUB-LHR-Montreal 2 weeks ago was very poor and they don’t seem to care. There answer to everything was, wait until you get to Heathrow and sort it out there :mad:

    Take note: Some peculiarities of BA from Dublin on an EI flight… you can on-line checkin for the LHR onwards flight, but not DUB-LHR… silly and I couldn’t get an answer as to why. Plus, you cannot use the BA self service machines for DUB-LHR checkin, even though it’s a BA ticket all the way… you have to use the Aer Lingus self service machine for the DUB-LHR, but your cant use Aer Lingus on-line checkin. Strange... :confused:


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