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Another virus/spyware problem?

  • 08-11-2007 6:06pm
    #1
    Registered Users, Registered Users 2 Posts: 4,431 ✭✭✭


    Kasperksy is noting something suspicious going in on my computer. It is detecting and neutralising 18 objects on start-up. I thought at first that it was good that it was catching whatever was going on, but when I tried to do some amatuerish attempts at getting rid of what might have been issue - scanning with superspyware and kaspersky in safe mode - and it didnt do the trick, I was wondering if someone could help me here. Unfortunately for me, I've been through this process before and the starting point was to run hijackthis on my system and post up the results. I hope someone can help me out. It would be very gratefully appreciated.

    Many thanks

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:48:04 AM, on 11/8/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
    C:\Program Files\Comodo\Firewall\cmdagent.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\Creative\Mixer\CTSVolFE.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Dell\MediaDirect\PCMService.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Google\Gmail Notifier\gnotify.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9XE.EXE
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program Files\Comodo\Firewall\CPF.exe
    C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\BitTorrent\bittorrent.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.msn.ie/spbasic.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.msn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.ie/ig/dell?hl=en&client=dell-row&channel=ie&ibd=4070529
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.ie/ig/dell?hl=en&client=dell-row&channel=ie&ibd=4070529
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
    O4 - HKLM\..\Run: [EPSON Stylus Photo R320 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9XE.EXE /P30 "EPSON Stylus Photo R320 Series" /O6 "USB001" /M "Stylus Photo R320"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [kav] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
    O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
    O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Exif Launcher.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra button: Web Anti-Virus - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
    O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 8178 bytes


Comments

  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Can you give me the name and file path of the thing Kaspersky finds?

    Do this


    Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.
    • Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
    • Under Additional Scans on the bottom right, check the box for Reg - Disabled MS Config Items.
    • Now click the Run Scan button on the toolbar.
    • When the scan is complete Notepad will open with the report file loaded in it.
    • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
    Use the Add Reply button and Copy/Paste the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.

    Make sure you attach the report in your reply.


  • Registered Users, Registered Users 2 Posts: 4,431 ✭✭✭Morgans


    please find attached the WinpFind3U text file and a text file of what Kaspersky is outputting as detected on startup.

    Many thanks for your help on this Actorseeksjob.


  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Ah k, those reports help shine a light on it :)


    Start WinPFind3U. Copy/Paste the information in the quotebox below into the pane where it says "Paste fix here" and then click the Run Fix button.
    [Registry - Non-Microsoft Only]
    < Run [HKLM] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    YN -> ->
    < Internet Explorer ToolBars [HKCU] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
    YN -> WebBrowser\\{29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00} [HKLM] -> Reg Data - Key not found [Reg Data - Key not found]
    < Internet Explorer Extensions [HKLM] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\
    YN -> {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} -> Reg Data - Value does not exist [ButtonText: Web Anti-Virus]
    YN -> {92780B25-18CC-41C8-B9BE-3C9C571A8263} -> Reg Data - Value does not exist [ButtonText: Research]
    < User Agent Post Platform [HKLM] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform
    YN -> FunWebProducts ->
    [Empty Temp Folders]
    [Reboot]

    The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here along with a new WinPFind3u scan(attach the WinPFind3 scan report).

    I will review the information when it comes back in.



    Please go to Start > Control Panel > Add or Remove PRograms > Remove

    MyWebSearch(and any other MyWebSearch things there)
    Video ActiveX Access




    Please download the OTMoveIt by OldTimer.
    • Save it to your desktop.
    • Please double-click OTMoveIt.exe to run it.
    • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

      C:\WINDOWS\system32\myqlejy.dll
      C:\Program Files\MyWebSearch
      C:\Program Files\Video ActiveX Access


    • Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
    • Click the red Moveit! button.
    • Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
    • Close OTMoveIt
    *If a file or folder cannot be moved immediately, you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine, choose Yes.
    **If a reboot was necessary or you needed to Exit before posting the log, you will find a copy of the log at the root of the drive where OTMoveIt is installed, usually at :
    C:\_OTMoveIt\MovedFiles\********_******.log
    (where "********_******" is the "date_time")


    Click "Exit" to close OTMoveIt.




    Also let me know what Kaspersky is detecting after doing all that.


  • Registered Users, Registered Users 2 Posts: 4,431 ✭✭✭Morgans


    I hope i followed your steps correctly but I'm not sure if I got any closer this time round.

    Pasted in the fix into WinPFind3U. It said that it needed to reboot to fix the files. I clicked OK. A log was created. Fix log attached.

    I ran the WinPFind3U scan again. I have attached the log file. (WinPFind3U (2))

    When the machine restarted, Kaspersky detected the same issues.

    Went to the control panel but couldnt find any instance of mywebsearch or Video ActiveX Access.

    Downloaded the OTmoveit and followed the instructions but it returned an error saying that the files were not found. (otmoveit.txt)

    Kaspersky is saying the same things as before.

    Let me know what next to do and I apologise if I didnt follow the steps correctly.


  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Strange, do this instead

    Download Combofix and save it to your desktop.

    **Note: It is important that it is saved directly to your desktop**


    1. Close any open browsers.

    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


    Double click on combofix.exe & follow the prompts.
      When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt" for further review.

    Note:
    Do not mouseclick combofix's window while it's running. That may cause it to stall





    Open HijackThis, click Config, click Misc Tools
    Click "Open Uninstall Manager"
    Click "Save List" (generates uninstall_list.txt)
    Click Save, copy and paste the results in your next post.


    Can you also tell me how long ago was it that you were infected with the zlob spyware? I see you ran SmitfraudFix for it, any idea when that was?


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  • Registered Users, Registered Users 2 Posts: 4,431 ✭✭✭Morgans


    Thanks once again. Followed the steps you have outlined.

    I think the only time that i ran the smitfraud fix was when I was last in contact with you over a similar type of issue. That was in July.

    I am sorry. I think I might have forwarded old threats detected by Kaspersky. Sorry for being so stupid. When restarting the machine just not i got the following notiification from the pro-active defence

    11/9/2007 5:52:30 AM C:\WINDOWS\System32\bcmwltry.exe HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{28DD3979-0566-4ED3-9B14-1548B3187491}\LocalServer32 (Default) C:\WINDOWS\System32\bcmwltry.exe Unicode null-terminated string Modify denied

    That this process was trying to access a registry key controlled by Kaspersky.


    Also, about a minute after booting up I now get a second detected issue from Proactvice Defense

    C:\WINDOWS\system32\wbem\wmiadap.exe - Process is trying to delete value in system registry key that belongs to group System Startup. These keys control the list of modules executed during Windows startup. The key is HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\WDM\DREDGE

    I dont know if this helps or muddies the water, but I am sorry for passing on out of date Kaspersky information.
    Thanks once again for all your help.


  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Ignore the messages concerning those two files, they are legit. Do this instead


    Please do an online scan with Kaspersky WebScanner

    Click on Kaspersky Online Scanner

    You will be promted to install an ActiveX component from Kaspersky, Click Yes.
    • The program will launch and then begin downloading the latest definition files:
    • Once the files have been downloaded click on NEXT
    • Now click on Scan Settings
    • In the scan settings make that the following are selected:
      • Scan using the following Anti-Virus database:
        Extended (if available otherwise Standard)
      • Scan Options:
        Scan Archives
        Scan Mail Bases


        [*]Click OK
        [*]Now under select a target to scan:
          Select
        My Computer

        [*]This will program will start and scan your system.
        [*]The scan will take a while so be patient and let it run.
        [*]Once the scan is complete it will display if your system has been infected.
        • Now click on the Save as Text button:
        [*]Save the file to your desktop.
        [*]Copy and paste that information in your next post.


      • Registered Users, Registered Users 2 Posts: 4,431 ✭✭✭Morgans


        Actorseeksjob,

        I've tried to run the scanner but after the downloading progressed to 100% I got the following error message. See attachment.

        Not sure what is the next step to take. Should I scan again. Any advise would be gratefully appreciated.

        After restarting the machine, Kaspersky is no longer detecting any issues at start up, but I do still get the pro active defense notification that I mentioned earlier.


      • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


        So the only problem are the messages you get for bcmwltry.exe and wdiamp.exe ?

        You should tell Kaspersky to just ignore them.



        Next download AVG Anti-Spyware from HERE and save that file to your desktop.
        This is a 30 day trial of the program
        1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
        2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
        3. On the main screen select the icon "Update" then select the "Update now" link.
          • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
        4. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
        5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
        6. Under "Reports"
          • Select "Automatically generate report after every scan"
          • Un-Select "Only if threats were found"
        Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
        1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
          IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
        2. Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
        3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
        4. AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
          Once the scan is complete do the following:
        5. If you have any infections you will prompted, then select "Apply all actions"
        6. Next select the "Reports" icon at the top.
        7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
        8. Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.





        Time for some housekeeping
        • Click START then RUN
        • Now type Combofix /u in the runbox and click OK

          • CF_Cleanup.png

        • When shown the disclaimer, Select "2"

        The above procedure will:
        • Delete the following:
          • ComboFix and its associated files and folders.
          • VundoFix backups, if present
          • The C:\Deckard folder, if present
          • The C:_OtMoveIt folder, if present
        • Reset the clock settings.
        • Hide file extensions, if required.
        • Hide System/Hidden files, if required.
        • Reset System Restore.


      • Registered Users, Registered Users 2 Posts: 4,431 ✭✭✭Morgans


        Thanks once again for the continued help.

        I am sorry again, if I am doing something wrong, but encountered an issue with the AVG. (i did follow hte steps exactly)

        Ran the Scan after completing the steps you outlined. However, it wouldnt allow me to save a report. Even when I checked the Settings and it had "Automatically create a report after every system scan" was selected. When I clicked into Reports, there was no report to view, eventhough the details of the scan were still visible on the scan page.

        It reported back a number of tracking.cookies, and one file called backdoor.sdbot. I dont know if that is any help without the AVG report, but it was the only issue detected with a High status.

        Let me know if there is anything else that I can do to help you to help me.

        When the machine restarts now, kaspersky is reporting threats from

        11/11/2007 9:58:05 PM C:\WINDOWS\System32\svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\PROVIDERS\Performance

        11/11/2007 9:58:55 PM C:\WINDOWS\System32\bcmwltry.exe HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{28DD3979-0566-4ED3-9B14-1548B3187491}\LocalServer32 (Default) C:\WINDOWS\System32\bcmwltry.exe

        11/11/2007 9:58:59 PM C:\WINDOWS\Explorer.EXE HKEY_USERS\S-1-5-21-3410336665-2486071337-143766562-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced Start_ShowNetConn_ShouldShow 0x00000042 (66) 32-bit number

        11/11/2007 9:59:12 PM C:\WINDOWS\regedit.exe HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{28DD3979-0566-4ED3-9B14-1548B3187491}\LocalServer32 (Default) bcmwltry.exe


        11/11/2007 10:00:35 PM C:\WINDOWS\system32\wbem\wmiadap.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\WDM\DREDGE (Default)

        Many thanks again


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      • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


        Lets just be safe for sure

        You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.


        Download SDFix and save it to your Desktop.

        Double click SDFix.exe and it will extract the files to %systemdrive%
        (Drive that contains the Windows Directory, typically C:\SDFix)

        Please then reboot your computer in Safe Mode by doing the following :
        • Restart your computer
        • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
        • Instead of Windows loading as normal, the Advanced Options Menu should appear;
        • Select the first option, to run Windows in Safe Mode, then press Enter.
        • Choose your usual account.
        • Open the extracted SDFix folder and double click RunThis.bat to start the script.
        • Type Y to begin the cleanup process.
        • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
        • Press any Key and it will restart the PC.
        • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
        • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
          (Report.txt will also be copied to Clipboard ready for posting back on the forum).
        • Finally paste the contents of the Report.txt back on the forum


      • Registered Users, Registered Users 2 Posts: 4,431 ✭✭✭Morgans


        Hi Actorseeksjob.

        thanks once again.

        Attached is the report from SdFix.

        Everything does appear to be running more smoothly now, but awaiting next advise.


      • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


        Yep everything looks ok from this side. Having any problems at all?


      • Registered Users, Registered Users 2 Posts: 4,431 ✭✭✭Morgans


        thanks again Actorseeksjob. Seems to be working perfectly so far, with no error messages etc. Thanks for all your expertise and help. It is much appreciated.


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