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Bank contacted me after some Purchases

  • 08-11-2007 5:25pm
    #1
    WellyJ
    Registered Users, Registered Users 2 Posts: 2,420 ✭✭✭


    Was a bit busy today online with my credit card,

    Spent quite a large amount in 4 or 5 transactions,

    This wouldn't be hugely abnormal for me and it was nothing crazy.

    However, about ten minutes ago I got a call from the banks card services people.

    Basically they wanted to confirm that it was me that made all these purchases.

    Now just wondering if this is a normal thing, like I said I have used my card many times online and never received a call like this.

    So is this a normal thing to happen?


Comments

  • #2
    Mountjoy Mugger
    Registered Users, Registered Users 2 Posts: 4,487 ✭✭✭Mountjoy Mugger


    Watchful security staff just doing their job. I've got them before, although I now ring them up in advance to let them know if I plan on spending a "large" amount.


  • #3
    fade2che
    Registered Users, Registered Users 2 Posts: 171 ✭✭fade2che


    The same thing happened to me once before, about a year ago... I think it's a good think and I would like for them to ring me to confirm purchases, more often, if anything.


  • #4
    WellyJ
    Registered Users, Registered Users 2 Posts: 2,420 ✭✭✭WellyJ


    fade2che wrote: »
    The same thing happened to me once before, about a year ago... I think it's a good think and I would like for them to ring me to confirm purchases, more often, if anything.

    Yes well if it is genuinely only to make sure that i am making the purchases then it can only be a good thing.


  • #5
    monkey tennis
    Closed Accounts Posts: 583 ✭✭✭monkey tennis


    This is normal, I get calls several times a year, as I tend to make several large CC purchases. Nice to know they're doing their job!


  • #6
    WellyJ
    Registered Users, Registered Users 2 Posts: 2,420 ✭✭✭WellyJ


    monkey tennis wrote: »
    This is normal, I get calls several times a year, as I tend to make several large CC purchases. Nice to know they're doing their job!

    Yeh its a good thing i guess,

    It just gave me a strange kind of guilty feeling

    Like i had spent too much :D


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  • #7
    DublinWriter
    Registered Users, Registered Users 2 Posts: 9,560 ✭✭✭DublinWriter


    WellyJ wrote: »
    So is this a normal thing to happen?
    It is, especially if you're with MBNA.

    Their anti-fraud detection software flags when a number of purchases have been made in a different country within a short-period of time.

    This is an indicative pattern as normally someone who steals a CC will try and make a number of smallish-purchases in a short time frame before the original owner discovers someone has knicked his/her card and has it canceled.

    OP - You should be thankful that your CC company is so vigilant!


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