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Virus question

  • 06-11-2007 4:35pm
    #1
    Registered Users, Registered Users 2 Posts: 687 ✭✭✭


    I have a problem with one PC here in work. It is sending out emails that have caused one of our site ip addresses to be blacklisted. I narrowed it down to one PC and not the mail server that was sending the mails. Blocked all smtp traffic leaving the LAN except for the mail server, which has allowed us to unblacklist the ip.

    Now the computer is still trying to send emails, and none of the AV software scans i have run on the machine have picked up a virus. I've attached a jpg of the process trying to send an email. Can any one recommend a program to get rid of this. I ran trendmicro, hijackthis and a online symantic scanner. none throw up any problems.


Comments

  • Closed Accounts Posts: 1,567 ✭✭✭Martyr


    hmm, there must be somewhere the module is loading from.
    have you tried kaspersky AV?

    i would recommend you download autoruns from sysinternals, verifying digital signatures for all executables that load at startup.
    process explorer can help track down lots of nasty programs too.

    uninstall any plugin modules you have, ensure that other valid plugins, (required) are properly updated.
    you should have all user accounts limited, unless its necessary to have admin accounts..you should have other restrictions in place..like disabling active-x, disallowing installation of software without your approval, blocking certain websites from being accessed.recording any changes (through audits) to the system startup..etc

    Of course, autoruns doesn't show all startup points, but it has most.

    http://www.boards.ie/vbulletin/showthread.php?t=2055106012

    possibly re-installing the whole operating system might be the best solution, unless you can track down the actual executable, verify what droppers it has left, or any code has been inserted into other applications and then remove it..easier said than done.

    sigcheck would tell you of any files on the system that might be infected.


  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Post the HijackThis log here.


  • Registered Users, Registered Users 2 Posts: 687 ✭✭✭Dampsquid


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 21:19:03, on 06/11/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
    C:\WINDOWS\System32\rtmservice.exe
    C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
    C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
    C:\WINDOWS\TEMP\BVE8A0.EXE
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\rdpclip.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Microsoft IntelliType Pro\type32.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Domain.local
    O17 - HKLM\Software\..\Telephony: DomainName = Domain.local
    O17 - HKLM\System\CCS\Services\Tcpip\..\{ABA6B45B-B735-435B-BB0E-7DB351D97A70}: NameServer = 192.168.0.1
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = PRCDomain.local
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
    O23 - Service: OfficeScanNT Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
    O23 - Service: Remote Task Manager Service (RTM) - Unknown owner - C:\WINDOWS\System32\rtmservice.exe
    O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
    O23 - Service: OfficeScanNT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O24 - Desktop Component AutorunsDisabled: (no name) - (no file)

    --
    End of file - 6453 bytes


  • Registered Users, Registered Users 2 Posts: 687 ✭✭✭Dampsquid


    I believe the computer became infected on 1st november. The svchost.exe file was modified on that date.


  • Closed Accounts Posts: 1,567 ✭✭✭Martyr


    The svchost.exe file was modified on that date.

    did you verify its signature? use Process Explorer
    if it can't be verified, its possibly infected with some code.

    from the picture you posted, its probably an IE plugin that is the problem.
    but like i said, Autoruns will narrow down the search - Hijack This doesn't isolate valid executable files, and you're left guessing if its ok or not.


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  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Try this instead

    Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.
    • Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
    • Under Additional Scans on the bottom right, check the box for Reg - Disabled MS Config Items.
    • Now click the Run Scan button on the toolbar.
    • When the scan is complete Notepad will open with the report file loaded in it.
    • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
    Use the Add Reply button and Copy/Paste the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.

    Make sure you attach the report in your reply.



    * Click here to download AVG Anti Rootkit and save it to your desktop.
    • Double-click on the AVG_AntiRootkit_1.0.0.42.exe file to run it.
    • Click "I Agree" to agree to the EULA.
    • By default it will install to "G:\Program Files\GRISOFT\AVG Anti-Rootkit Beta".
    • Click "Next" to begin the installation then click "Install".
    • It will then ask you to reboot now to finish the installation.
    • Click "Finish" and your computer will reboot.
    • After it reboots, double-click on the AVG Anti-Rootkit Beta shortcut that is now on your desktop.
    • Click on the "Perform in-depth search" button to begin the scan.
    • The scan will take a while so be patient and let it complete.
    • When the scan is finished, click the "Save result to file" button.
    • Save the scan results to your desktop then come back here to copy and paste the results in your next reply to this thread.




    Also you are using two firewalls it seems, OfficeScanNT Personal Firewall and Zonealarm, you should remove one of these.


  • Registered Users, Registered Users 2 Posts: 687 ✭✭✭Dampsquid


    This is the output from Winpfind

    Ran the AVG rootkit, it found a rootkit in c:\windows\system32\drivers\runtime2.sys

    But after removing it, computer is still sending out viruses.

    Only have 2 firewall programs on it recently. Put Zonealarm on it, so that i could set it up for every program to ask for permission to use the internet. hopeing to see the culprit.

    Process explorer verified the svchost file.


  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    This should do it

    Download Combofix and save it to your desktop.

    **Note: It is important that it is saved directly to your desktop**


    1. Close any open browsers.

    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


    Double click on combofix.exe & follow the prompts.
      When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt" for further review.

    Note:
    Do not mouseclick combofix's window while it's running. That may cause it to stall





    Start WinPFind3U. Copy/Paste the information in the quotebox below into the pane where it says "Paste fix here" and then click the Run Fix button.
    [Kill Explorer]
    [Processes - Non-Microsoft Only]
    YY -> rz2b7d.exe -> %SystemRoot%\Temp\RZ2B7D.EXE
    [Win32 Services - Non-Microsoft Only]
    YY -> (FCI) FCI [Win32_Own | Disabled | Stopped] -> %System32%\svchost.exe:ext.exe
    [Registry - Non-Microsoft Only]
    < Run [HKLM] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    YN -> startdrv -> %SystemRoot%\Temp\startdrv.exe
    < Internet Explorer Bars [HKCU] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\
    YN -> {32683183-48a0-441b-a342-7c2a440a9478} [HKLM] -> Reg Data - Key not found [Reg Data - Key not found]
    < Internet Explorer Extensions [HKLM] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\
    YN -> {92780B25-18CC-41C8-B9BE-3C9C571A8263} -> Reg Data - Value does not exist [ButtonText: Research]
    YN -> {e2e2dd38-d088-4134-82b7-f2ba38496583} [HKLM] -> Reg Data - Key not found [MenuText: @xpsp3res.dll,-20001]
    [Registry - Additional Scans - Non-Microsoft Only]
    < Disabled MSConfig Registry Items [HKLM] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\
    YN -> Firewall auto setup -> %SystemDrive%\DOCUME~1\usern~1\LOCALS~1\Temp\winlogon.exe
    [Files/Folders - Created Within 30 days]
    NY -> runtime2.sy_ -> %System32%\drivers\runtime2.sy_
    [Files/Folders - Modified Within 30 days]
    NY -> runtime2.sy_ -> %System32%\drivers\runtime2.sy_
    [Empty Temp Folders]
    [Start Explorer]
    [Reboot]

    The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here along with a new WinPFind3u scan(attach the WinPFind3 scan report).

    I will review the information when it comes back in.


  • Registered Users, Registered Users 2 Posts: 687 ✭✭✭Dampsquid


    Thanks for all your help ASJ

    here is the attached file.
    It doesn't appear to be sending out mails anymore, not in the last couple of hours anyways. But i'm in the process of rebuilding the machine anyways. I would have straight away, but was interested in getting to the bottom of it.

    Oh forgot to copy the combofix log. It deleted the file runtime.sy_ from the system32 directory.

    Thanks again for all your help.


  • Closed Accounts Posts: 1,970 ✭✭✭ActorSeeksJob


    Glad I could help. Was some nasty rootkit you had.


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  • Registered Users, Registered Users 2 Posts: 54 ✭✭stomper45


    Hi think the startdrv virus is on a friends pc.
    I had trouble loading any anti virus properly (should i rename them) the virtual memory keeps coming up as low, and have probs getting online.

    I ran the combo fix and dont think its fixed it, I enclose the log.

    Any help be great for this luddite

    Thanks


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Hi Stomper,
    This is a very old thread, so I'm not going to move it. You would get a quicker and better response by starting a new thread in Virus & Malware Removal


This discussion has been closed.
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