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I've Heard It All Now!

  • 02-11-2007 2:38pm
    #1
    crosstownk
    Registered Users, Registered Users 2 Posts: 12,863 ✭✭✭✭


    It goes like this.....

    07 car - won't start sometimes so naturally it goes to the nearest main dealer for warranty repairs. Dealer will investigate the fault, but expects me to pay for any time spent working on the car in the event that he finds no fault with it :eek:

    Discuss.
    Untitled Image




Comments

  • #2
    Sizzler
    Registered Users, Registered Users 2 Posts: 5,430 ✭✭✭Sizzler


    Hmmm...Consumer Issues / Motor Forum perhaps?


  • #3
    _blank_
    Closed Accounts Posts: 41,926 ✭✭✭✭_blank_


    I used to work for Company X.

    I was in a support over the phone role, and if we had to send an engineer who later found that a fault was caused by "user error" then there was a nominal charge for his time.

    It's normal, imo.


  • #4
    tallus
    Registered Users, Registered Users 2 Posts: 6,324 ✭✭✭tallus


    crosstownk wrote: »
    It goes like this.....

    07 car - won't start sometimes so naturally it goes to the nearest main dealer for warranty repairs. Dealer will investigate the fault, but expects me to pay for any time spent working on the car in the event that he finds no fault with it :eek:

    Discuss.
    Never buy that make or model of car again.


  • #5
    crosstownk
    Registered Users, Registered Users 2 Posts: 12,863 ✭✭✭✭crosstownk


    DesF wrote: »
    I used to work for Company X.

    I was in a support over the phone role, and if we had to send an engineer who later found that a fault was caused by "user error" then there was a nominal charge for his time.

    It's normal, imo.

    I accept that Des - but when the non-start issue arises there is also a fault light on the dash panel........

    Mods - please move to motors.
    Untitled Image




  • #6
    Terry
    Registered Users, Registered Users 2 Posts: 26,061 ✭✭✭✭Terry


    Moved from AH.


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  • #7
    Stephen
    Registered Users, Registered Users 2 Posts: 18,484 ✭✭✭✭Stephen


    Come on then, what make and model is the car? :)


  • #8
    crosstownk
    Registered Users, Registered Users 2 Posts: 12,863 ✭✭✭✭crosstownk


    Stephen wrote: »
    Come on then, what make and model is the car? :)

    I'll with hold that information until I get the car back ;)
    Untitled Image




  • #9
    flanzer
    Registered Users, Registered Users 2 Posts: 3,143 ✭✭✭flanzer


    I had a similar problem with a Volkswagen dealer and my Golf. My dashboard was like a Christmas tree, yet they still claimed that if nothing was wrong with the car, they'd charge me for the time. I threatened to go legal, got the car fixed and have had no problem since


  • #10
    kluivert
    Registered Users, Registered Users 2 Posts: 2,399 ✭✭✭kluivert


    Its like going to the doctors with a child.

    When you bring the car to the mechanic, its well behaved and theres nothing wrong with, when you drive away from the garage it starts to play up again.

    It just needs some TLC from its owner.....:D


  • #11
    keefg
    Registered Users, Registered Users 2 Posts: 3,187 ✭✭✭keefg


    kluivert wrote: »

    It just needs some TLC from its owner.....:D

    Yeah, that's your trouble Sean/Crosstown - you're just too rough :D


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