IT tech support Job in E&Y Dublin 2

woodyg

This is a combined Tier1/Tier2 job.
There looking for somebody with between 6-12 months ideally.



Key Responsibilities:

· To provide help and support to all internal customers and to ensure all requests are recorded and the users kept informed of progress and completion.
· To ensure the procedures database and user manuals are maintained and issued versions are current.
· To undertake the installation and configuration of the software and operating system set up for new and re-issued user computing devices.
· To undertake the installation and configuration of the networked printing devices and to ensure these devices are made available to the user.
· To assist in the user training functions as directed by the information and technology teams.
· To ensure accurate records exist to enable the control of the user hardware and software issued assets.
· To assist in the distribution process of user upgrades to hardware and software.
· To ensure the attached network printing devices are maintained and working correctly.

Key Skills and Attributes:

· Ability to understand and translate user problems to a technical format effectively.
· Ability to work within a ‘deadline’ environment.
· Ability to work as part of a team.
· Ability to maintain a professional level of expertise required to service customers.
· Strong skills in PC desktop applications and software.

· Skills in Lotus Notes would be an advantage.
· Experience with XP
· Experience in Local / Wide Area Networks.
· Experience in networked printing and network devices.
. Experience in IP telephony an advantage


It's a very good IT starter job

Salary- about 25,000 depending on experience.

Benefits include 10% discount on health insurance, firm days off at christmass, trainning course's paid for, exam leave.

Post here with an query's

Agent Smith

Could you pm me With more info?

Cantab.

woodyg wrote: »

Salary- about 25,000 depending on experience.

Eh, no thanks... You'd be better off driving a taxi or something...

Stench Blossoms

Is this just full time or is there part time jobs aswell?

youcancallmeal

Cantab. wrote: »

Eh, no thanks... You'd be better off driving a taxi or something...

25k is pretty much standard for entry level IT tech support jobs. Entry level actually ranges from 20k to 25k. A quick search on computerjobs.ie or any of the other job sites will show you this.

Kali

25k is pretty much standard for entry level IT tech support jobs. Entry level actually ranges from 20k to 25k. A quick search on computerjobs.ie or any of the other job sites will show you this.

Seconded. I started at something similar.

testicle

Likewise.

seamus

Fourthededed. Big financial firms are a good place to cut your teeth on enterprise-level stuff too.

Cantab.

youcancallme>al wrote: »

25k is pretty much standard for entry level IT tech support jobs. Entry level actually ranges from 20k to 25k. A quick search on computerjobs.ie or any of the other job sites will show you this.

Meh, if you really wanted to work in IT, you'd be better off going to London - x10 more opportunities, you can go x10 higher, plus you'll probably be earning at least x2 that figure. Celtic Tiger's dead.

www.efinancialcareers.com

seamus

Yeah, but that's in London. As much as we complain about Dublin, the cost of living in London is anything up to twice as expensive as Dublin.

the_syco

woodyg wrote: »

Dublin 2

Nice... based out beyond the airport at the mo.

woodyg wrote: »

There looking for somebody with between 6-12 months ideally.

Have nearly 13 months tech support over the phone for a large PC seller in the UK (not Dell). Also got the A+

woodyg wrote: »

Skills in Lotus Notes would be an advantage.

Used it very briefly when working in AIB (6 months work experience).

woodyg wrote: »

Salary- about 25,000 depending on experience.

*\o/* €4,000 more than what I get now.

woodyg wrote: »

firm days off at christmass

You f**king bastard! The place I work in never closes (it asks for 3 volunteers to cover Christmas day!).

=-=

Yeah, so where can I email my CV to?

tywy

the_syco wrote: »

Nice... based out beyond the airport at the mo.


Have nearly 13 months tech support over the phone for a large PC seller in the UK (not Dell). Also got the A+


Used it very briefly when working in AIB (6 months work experience).


*\o/* €4,000 more than what I get now.


You f**king bastard! The place I work in never closes (it asks for 3 volunteers to cover Christmas day!).

=-=

Yeah, so where can I email my CV to?

Don't think Ernst and Young like people who use bad language, not a good image for the company :P

Only messin! Good Luck with the application!

Cantab.

tywy wrote: »

Don't think Ernst and Young like people who use bad language, not a good image for the company :P

Only messin! Good Luck with the application!

Don't forget, at "E&Y" you get to talk a load of **!k with the creme of the Irish "young professional" classes at Cafe en Seine every Thursday... Pint of hum-dinger anyone? But don't worry, one day you will be just like the guys driving mercedes benz to work, just not right now...

woodyg

Cantab. wrote: »

Don't forget, at "E&Y" you get to talk a load of **!k with the creme of the Irish "young professional" classes at Cafe en Seine every Thursday... Pint of hum-dinger anyone? But don't worry, one day you will be just like the guys driving mercedes benz to work, just not right now...

if you have nothing constructive to say, stay off this thread.

If you want ya can email me your cv and ill pass it on to HR

rick_fantastic

are you a recruitment person

or looking for a recommend a friend bonus?

woodyg

nope not a recruitment troll.
Nope not lookin for the bonus either but i do work there.
Getting that bonus is dam near impossible unless your related/married to the person and the person is an accountant of some shape or form.

eth0_

Cantab. wrote: »

Don't forget, at "E&Y" you get to talk a load of **!k with the creme of the Irish "young professional" classes at Cafe en Seine every Thursday... Pint of hum-dinger anyone? But don't worry, one day you will be just like the guys driving mercedes benz to work, just not right now...

Cantab i've had enough of your thread spoiling and sour grapes.

You're banned for a week.

Come back when you can act like a "team player"

timmy69

Is this Job still available? If so, can it be part-time?

woodyg

timmy69 wrote: »

Is this Job still available? If so, can it be part-time?

there still taking cv's for it. nope its a full time job.

I've dropped in the cv's to hr that people sent me.

mick.fr

seamus wrote: »

Yeah, but that's in London. As much as we complain about Dublin, the cost of living in London is anything up to twice as expensive as Dublin.

Well having a flat in central London is not cheap right, Dublin city center is very expensive as well.
Regarding the other costs of living, London is cheaper in my own experience.

stepbar

I can vouch for that, my friend moved over there about a month ago and still hasn't got accomadation! Granted he'll only be there for 6 months (and is living with his sister at the mo in a 1 bed flat), but still no accomadation is ridiculus!