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need some ntl advice

  • 23-10-2007 10:11pm
    #1
    LadyMayBelle
    Registered Users, Registered Users 2 Posts: 5,096 ✭✭✭


    Since the ntl offices in galway are closing and all enquiries are being dealt with by phone, and my mobile wont ring ntl, i need some advice...

    I am currently on a one year contract with ntl, unitl next March, but I'm moving apartments and inot a house of a relative, and wondering can I take the contract with me? is it a lot of hassle, or can I cancel it somehow and start afresh?

    Might seem like silly questions with obvious answers but I'm really clueless when it comes to things like ntl...

    thanks


Comments

  • #2
    watty
    Registered Users, Registered Users 2 Posts: 32,417 ✭✭✭✭watty


    MMDS or cable?
    Either way really they need to reconnect you. Try ringing from a friend's house or a call box.

    Sales
    LoCall 1890 940 624

    Customer Services
    Free Phone 1800 321 321

    email (less likely to get an answer)
    online.sales@upc.ie for sales information
    customer.support@upc.ie for Customer Services and account queries

    Call Me Now form:
    http://www.ntl.ie/call-me-now/


  • #3
    altered121
    Closed Accounts Posts: 154 ✭✭altered121


    there is a new centralised number which is free and works from mobiles

    call 1908..


  • #4
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    LadyPennyworth wrote: »
    Since the ntl offices in galway are closing

    not closing, moving to Ballybane.


  • #5
    tisme
    Closed Accounts Posts: 86 ✭✭tisme


    The office will not be open to the public as and from yesterday. Everything will now have to go through the call centre in Limerick on the new free phone number..........


  • #6
    altered121
    Closed Accounts Posts: 154 ✭✭altered121


    office manager has posted up various contact numbers and e-mail addresses on the front window ( customer.support etc.)
    Its not surprising really there are not customer facing offices in Dublin or Limerick.


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