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Switching to smart.

  • 19-10-2007 06:21PM
    #1
    AlmightyCushion
    Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,297 Mod ✭✭✭✭


    Smart have just enabled my exchange and I'm wondering what the change over process is like. How long does it take? Can I keep my old number (I don't really care about it but my parents wouldn't like it to change)?


Comments

  • #2
    supervixen
    Registered Users, Registered Users 2 Posts: 67 ✭✭supervixen


    AlmightyCushion wrote: »
    Smart have just enabled my exchange and I'm wondering what the change over process is like. How long does it take? Can I keep my old number (I don't really care about it but my parents wouldn't like it to change)?

    I just try to change, Smart told me I get a new number and it will take about 3 weeks, will see how it ends.....


  • #3
    nava
    Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    Hi

    I called a while back and for me they said I could keep the number, also if you mention Boards.ie they give you €75 back, there's a banner about it. My sxchange is tallght might have something to do with that.

    Regards


  • #4
    Solair
    Closed Accounts Posts: 7,227 ✭✭✭Solair


    I recently changed over. The process took <7 days!

    Basically, they put in a request to eircom to move you over to their equipment. You'll notice that initially your eircom voicemail will deactivate and then within a couple of days your dial tone will change to a slightly higher pitch one, once this happens you'll know you're on the Smart exchange. Also, the announcements change from eircom ones to weird computer-generated robochick ones.

    As soon as you're connected, you should be able to get your broadband up and running

    I would suggest you go to http://support.smarttelecom.ie/forums/ their technical support via that site is second to none and the forum's constantly monitored.

    You'll get a Smart number issued and then it's just a matter of waiting for eircom to port your old number over. Sadly, this can take a while as eircom are rather slow. But, in the meantime you can use your smart phone and broadband services.

    I have to say I am very impressed with Smart so far. Everything's worked exactly as promised and the speed is fantastic.

    The only thing I am disappointed with is the voice service currently lacks voicemail, but since I use blueface for my calls it really doesn't make a whole lot of difference. Blueface's VoIP service is extremely feature rich.


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