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Bank lost bank transfer

MOH · 2007-10-10 15:11:37

My father did a bank transfer to the UK 3 weeks ago. He was speaking to the company he made the payment to, and they never got it. His own bank are being somewhat less than helpful, they originally misled him at least once about how long the transfer would take, and are now insisting it's a mistake in the bank on the far…

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10-10-2007 4:11pm

#1

MOH

Registered Users Posts: 6,464 ✭✭✭

Join Date: October 2005

Posts: 5880

My father did a bank transfer to the UK 3 weeks ago.
He was speaking to the company he made the payment to, and they never got it.
His own bank are being somewhat less than helpful, they originally misled him at least once about how long the transfer would take, and are now insisting it's a mistake in the bank on the far end.
At this stage he's sick of them, and would happily close his account and send a cheque or something from his new account, but obviously he wants his money back first.

Any suggestions as to how he should proceed? I presume IFSRA would be the regulatory body here - anyone had much luck dealing with them before?

[Note: I'm pretty sure this isn't a scam situation. He's been dealing with the UK company for a number of years, and his bank don't seem to be denying that there's a problem with the transfer, they're just saying it's nothing to do with them]

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