meteor free texts

Absolute Zero

ok so my free texts ran out about 2 weeks ago but i 'm flat broke being a student and only have the chance to top up now. so i went down and topped up by 20. guess what? didn't get confirmation for free texts only for topping up by 20 euro. and now i'm rightly pissed off. has this happened anyone else too bad its 8.20 on a sunday night because when they open tomorrow i'm gettin tis sorted out.

Random

Absolute Zero wrote:

ok so my free texts ran out about 2 weeks ago but i 'm flat broke being a student and only have the chance to top up now. so i went down and topped up by 20. guess what? didn't get confirmation for free texts only for topping up by 20 euro. and now i'm rightly pissed off. has this happened anyone else too bad its 8.20 on a sunday night because when they open tomorrow i'm gettin tis sorted out.

Call Meteor.

http://www.meteor.ie/misc/contact.html wrote:

Call our Customer Care team on 1905 or
International Customer Care +353 1 430 7085*

Available from 08:00am until midnight,
7 days a week

towel401

meteor have been slacking as of late. dunno why

chrislad

Ring them, they'll activate it for you and refund any credit you've used. Hardly slacking. It was just a simple computer error.

Cabaal

chrislad wrote:

Ring them, they'll activate it for you and refund any credit you've used. Hardly slacking. It was just a simple computer error.

Agreed, its not like Meteor have somebody sitting at a desk and authorizing each top-up and sending out txts...this stuff is automated

Tarakiwa

Agreed!
Just call, explain the story & I am sure you will be looked after.

T

Random

Cabaal wrote:

Agreed, its not like Meteor have somebody sitting at a desk and authorizing each top-up and sending out txts...this stuff is automated

What? But? What ?

BlueSkyAngel

If anybody has any issues like this one below i strongly advise you to contact ComReg on 01-8049668 (consumer line in ComReg) they have the power to investigate check out www.askcomreg.ie for full details!

Absolute Zero wrote: »

ok so my free texts ran out about 2 weeks ago but i 'm flat broke being a student and only have the chance to top up now. so i went down and topped up by 20. guess what? didn't get confirmation for free texts only for topping up by 20 euro. and now i'm rightly pissed off. has this happened anyone else too bad its 8.20 on a sunday night because when they open tomorrow i'm gettin tis sorted out.

BlueSkyAngel

i agree

Sam Vimes

BlueSkyAngel wrote: »

If anybody has any issues like this one below i strongly advise you to contact ComReg on 01-8049668 (consumer line in ComReg) they have the power to investigate check out www.askcomreg.ie for full details!

so for a simple technical glitch you advise skipping the entire meteor customer care system and calling people who can't do anything until you make a formal complaint to the network and wait ten days for a response.

i also recommend this for people who want to waste time and money calling someone who will tell you they can't help you

also, are you agreeing with yourself?

laoisfan

BlueSkyAngel wrote: »

If anybody has any issues like this one below i strongly advise you to contact ComReg on 01-8049668 (consumer line in ComReg) they have the power to investigate check out www.askcomreg.ie for full details!

eh? are you for real?

ablelocks

last time I topped up, about 2-3 weeks ago, I didn't get the confirmation text either. But as far as I can see, I am still getting free meteor to meteor texts (they don't show up on mymeteor call details)