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Komplett.ie - love them or hate them?

  • 02-10-2007 4:37pm
    #1
    Registered Users, Registered Users 2 Posts: 15


    I want to buy the Philips 37" LCD-TV 37PFL9632D/10 TV. Did not find it in the shops, but found it on Komplett.ie. It is out of stock. But a date when it will be in stock is only a week away. So I decide to wait, and buy it on the day they get them. I get there on the day, but the date is two weeks out now? Hmm,... from now on I am looking at it every day. And two weeks are going, going, and 4,3,2,1 days before I am checking every day. Then the day when they are getting them comes again. Here I am ready to buy it, but only to find out that the date is pushed out again. This time it reads: 11 pcs expected on stock 2007-10-16. So 2 weeks out again? Now what kind of a scam is that? You can miss a delivery date, a truck can get stuck, and whatever can happen. But I felt stupid and betrayed by komplett.ie. Still do. Just wanted to share that.

    Komplett.ie = no business from my end any more.


Comments

  • Registered Users, Registered Users 2 Posts: 76 ✭✭Lossy


    The folowing is only an assumption:

    Maybe they are fulfilling orders as the items come in and if the number of orders exceed the number of items that arrive then it goes out again for a new delivery date. For instance if there are 11 items due on a certain date and there are 15 orders in waiting for fulfilment then as soon as they come in 11 orders are fulfilled and the remaining 4 are waiting for the next delivery date and in the mean time the queue might be getting longer (especially if it is a high demand item).

    If this is the case my advice is if you really want to get it from komplett get your order in and wait in the queue.


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