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My media player wont connect to my laptop

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  • 27-09-2007 8:17pm
    #1
    gazzer
    Registered Users Posts: 4,056 ✭✭✭


    I bought a NEO 500gb mediaplayer and this evening I connected the player to my laptop through a USB cable. A message came up on the computer screen saying that new USB hardware had been detected(the same type of message I get when I connect my Creative Zen).. However when i go into 'My Computer' there is no drive coming up for the player.. only the usual drives C, D, E. Anybody else have this problem? I have turned the laptop/media player on and off about 20 times at this stage but still nothing is coming up for a new drive. I have connected a lot of different media storage devices to my laptop in the past and have never had a problem. I didnt do anything different this evening when connecting the player so I havnt a clue what is wrong. Anybody any ideas??


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    #2
    Creamy Goodness
    Registered Users Posts: 26,558 ✭✭✭✭Creamy Goodness


    right click computer >> manage >> disk management

    can you see the disk listed there? should be of size 500gig's and should have no label (like C:\ ; D:\ etc.)

    if it's there it just means it may have to be formatted. you can do this by right clicking the disk the option is there.


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    #3
    dulpit
    Registered Users Posts: 10,500 ✭✭✭✭dulpit


    It could be that it's trying to use a drive letter that has already been assigned... Happens in college a lot, you plug a usb drive in and it won't pop up, it's because it wants the use the F: drive, but that's already taken.

    Go to Disk Management, right click on the device, click on Change Drive Letter and Paths... and choose something like Z: or something you know will not be taken...


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