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Can't connect

  • 26-09-2007 2:24pm
    #1
    dubtom
    Registered Users, Registered Users 2 Posts: 3,084 ✭✭✭


    I'm having trouble connecting to the web on my pc. I use eircom broadband with a netopia router and firefox 2. On monday I logged on and immediatly got a message from firefox to install an update,so did but ever since have not been able to establish a connection.I get a message that an ip address can't be found. I thought perhaps the problem was with firefox so uninstalled it but am still having the same problem with IE. That browser ran a diagnostic and said my dns or dsn was the problem, but didn't give a solution. I'm using my router on my sisters pc so it's not that either.Any suggestions as to what the problem may be.


Comments

  • #2
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    dubtom wrote:
    I'm having trouble connecting to the web on my pc. I use eircom broadband with a netopia router and firefox 2. On monday I logged on and immediatly got a message from firefox to install an update,so did but ever since have not been able to establish a connection.I get a message that an ip address can't be found. I thought perhaps the problem was with firefox so uninstalled it but am still having the same problem with IE. That browser ran a diagnostic and said my dns or dsn was the problem, but didn't give a solution. I'm using my router on my sisters pc so it's not that either.Any suggestions as to what the problem may be.

    Have you tried doing a system restore to take you back prior to the firefox update?

    You could also try checking to see if your network card is installed properly.


  • #3
    dubtom
    Registered Users, Registered Users 2 Posts: 3,084 ✭✭✭dubtom


    Yes I've restored and it doesn't solve it. Eircom insist on sending me a new router,but I've already tried a different router on my pc without success and my router on a different pc which worked, so I suspect it's a software problem. I also changed the dsl cable.


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