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Display Driver Problem

It wasn't me! · 2007-09-26 12:28:28

Got a new laptop and it's been giving problems since yesterday, when I got it. Every so often the screen just freezes and stops working. I'm using it in safe mode to type this. Sometimes teh screen freezes for just a second and then unfreezes, but more often than not it just stops working. When it does unfreeze I get a…

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26-09-2007 1:28pm

#1

It wasn't me!

Registered Users Posts: 13,034 ✭✭✭✭

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Posts: 12703

Got a new laptop and it's been giving problems since yesterday, when I got it. Every so often the screen just freezes and stops working. I'm using it in safe mode to type this. Sometimes teh screen freezes for just a second and then unfreezes, but more often than not it just stops working. When it does unfreeze I get a notice from the taskbar telling me the driver "atikmdag" failed but recovered succedssfully. This started happening just a few hours after I first got it.

If it helps, I'm using Vista, ATI HD2600 256MB graphics card and have 2GB RAM. Anything anyone can do to help?

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#2 26-09-2007 2:54pm
Tom Dunne

Registered Users Posts: 23,212 ✭✭✭✭

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Posts: 21052

It wasn't me! wrote:

Anything anyone can do to help?

Get onto support. A new laptop shouldn't do that. No point in trying to muck around with it when is is this new.

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#3 26-09-2007 3:33pm
majiktripp

Registered Users Posts: 2,471 ✭✭✭

Join Date: December 2005

Posts: 2370

You could download and install the latest ATI catalyst drivers for vista and see does that remedy the situation.

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