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UPC rebrand

paulm17781 · 2007-09-18 10:49:57

I got an NTL bill yesterday that included a letter saying the rebrand of Chorus and NTL to UPC will occur on October 21st. I wonder if any new services will coincide...

18-09-2007 10:49am

#1

paulm17781

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I got an NTL bill yesterday that included a letter saying the rebrand of Chorus and NTL to UPC will occur on October 21st. I wonder if any new services will coincide...

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#2 18-09-2007 11:01am

Bard

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That'd be this leaflet (PDF), wouldn't it?

The rebrand is not before time too. Hopefully it'll mean more channels and a better service for our money.

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#3 18-09-2007 7:50pm

icdg

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So it looks like it will indeed be the lowercase logo that will be used in Ireland. Wonder why they went with the old logo on the PVR though...

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#4 18-09-2007 8:09pm

BuffyBot

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They were probably already designed and manufactured - especially if they've been using them elsewhere, when only the software needs sorting out

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#5 19-09-2007 12:48pm

patrickmooney

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Hopefully the new logo will be rolled out to the DVR. Wonder if the flower will in incorporated too?!?

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#6 20-09-2007 9:01am

Sponge Bob

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This rebrand has been promised since about December last year.

Its a case of soooooooooooooooo what really ....innit. Their customer care will continue to be dire .

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#7 20-09-2007 8:09pm

steveon

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They have also started replacing old man hole covers in the Limerick area with UPC branded ones where necessary.

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#8 23-09-2007 1:58pm

flogen

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icdg wrote:

So it looks like it will indeed be the lowercase logo that will be used in Ireland. Wonder why they went with the old logo on the PVR though...

The box is exactly the same as the one rolled out in mainland Europe a year or two ago.

I'm pretty sure a simple logo change on the software would have been easy but for whatever reason they must have decided against it (maybe they thought they'd have to change the logo on the remote then too!).

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#9 01-10-2007 2:28pm

Irishdudedave

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Not sure if this related to the rebrand but i think it is....
www.chorus.ie and www.upc.ie are now just presenting blank pages while www.ntl.ie is working normally, could they finally be updating the websites for the upc rebrand happening later this month?

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#10 01-10-2007 2:40pm

L1011

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steveon wrote:

They have also started replacing old man hole covers in the Limerick area with UPC branded ones where necessary.

As opposed to Maynooth's mix of CMI and "Agricultural Drain" written on them

Oh, and the estates that had e-nvi (now bankrupt provider) had NTL manholes/wallplates outside the houses oddly.

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#11 01-10-2007 3:11pm

paulm17781

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Irishdudedave wrote:

Not sure if this related to the rebrand but i think it is....
www.chorus.ie and www.upc.ie are now just presenting blank pages while www.ntl.ie is working normally, could they finally be updating the websites for the upc rebrand happening later this month?

upc.ie was working earlier today (usual chose your region screen) but that means whatever happened has only just happened. I get the blank screens too.

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#12 01-10-2007 3:56pm

katieboo

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No problem here getting into any of those sites.

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#13 01-10-2007 3:59pm

paulm17781

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katieboo wrote:

No problem here getting into any of those sites.

Yeah they're back for me too. Must have been a temporary outage.

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#14 03-10-2007 8:40pm

CRAIG07

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ya site workin now..... wouder if they shutdown the www.chorus.ie and www.ntl.ie when the rebrand takes place the end of this month maby the will be updating their www.upc.ie site to use from then on....... its about time that we are seeing a change thaking place. does anyone know when the new boxes will be launched in limerick? im on digital cable? hopefully we will see some new channels too fingers crossed but not holding my breath..

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#15 23-10-2007 10:29am

paulm17781

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I just noticed now that upc.ie is down. The NTL site is still there and active. It seems they let their rebrand date slip.

Though I did notice that chorus.ie now brings you to NTL.

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#16 23-10-2007 2:54pm

Jumpy

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paulm17781 wrote: »

I just noticed now that upc.ie is down. The NTL site is still there and active. It seems they let their rebrand date slip.

Though I did notice that chorus.ie now brings you to NTL.

Works for me, chorus.ie doesnt bring me to NTL either.

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#17 23-10-2007 3:05pm

paulm17781

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Jumpy wrote: »

Works for me, chorus.ie doesnt bring me to NTL either.

It's fixed now. I can't help but wonder what they're at. They send out letters telling their customers what's about to happen and then they do nothing.

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#18 23-10-2007 3:54pm

Jumpy

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paulm17781 wrote: »

It's fixed now. I can't help but wonder what they're at. They send out letters telling their customers what's about to happen and then they do nothing.

Have you got a bill yet? From that pdf it only mentions bill changes.

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#19 23-10-2007 9:40pm

DJ Hafez

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http://chorus.ie brings you to NTL whereas http://www.chours.ie brings you to the Chorus site.... Strange

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#20 30-10-2007 11:25am

paulm17781

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upc.ie now brings you to the UPC page, not a "Choose your region one" nothing new on it other than the DVR is mentioned on the front page.

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#21 31-10-2007 12:09am

patrickmooney

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Also their channel listings are now correct, has new logos for Dave and Virgin1.

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#22 31-10-2007 12:26am

who is this

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It's not REALLY a UPC page though. It calls itself Chorus NTL.

The way they've organised this really doesn't give me much confidence in the competence of the new management.

For one thing, what took them so long to do just THIS!!
Second, why on earth are they wasting their time (paid for with customer money I'll add) by rebranding to Chorus NTL, only to rebrand as UPC (hopefully) a few months later? Seriously, what POSSIBLE reason could they have.

Now I realise Virgin Media did something similar, but a rebrand to Virgin hadn't been planned from the outset. In this case, the rebrand to UPC had been.

It also looks ridiculous (the site). It has questions on how to contact "Chorus AND ntl" even though "Chorus NTL" is referred to as *A* UPC company (not "UPC companies"). And then, thrown into the mix is "Log into My UPC". It just looks SO bizarre!

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#23 02-11-2007 5:24pm

CO19

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Do NTL and Chorus provide the same digital channels now because when you go to chorus.ie it brings you to the NTL site and only displays the channels NTL offer.Chorus always had alot less than NTL did a few months ago so has that all changed now with the merging of the two that they both provide the same amount of channels everywhere ?

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#24 02-11-2007 5:26pm

Fresh Pots

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thats probably why ntl removed loads of channels and never replaced them. :mad:

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#25 03-11-2007 12:39am

Solair

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It's simple - they're trying very hard to distance themselves from NTL and Chorus (and particularly from Chorus!) Both brands are severely tarnished. UPC want their brand to be associated with something good, not 10+ years of sloppy underfunded service.

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#26 04-11-2007 11:20am

watty

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Broadband queries moved to Broadband:

Forum: http://www.boards.ie/vbulletin/showthread.php?t=2055176740
Thread: http://www.boards.ie/vbulletin/showthread.php?t=2055176740

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#27 04-11-2007 7:22pm

mitabrev

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Watching "the media show" on City Channel today, they were doing a segment on the UPC rebrand of NTL. According to them, the complete rebrand won't happen till early next year.

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