Help! - Roxio Creator LE - Runtime Error

Dinarius

When I go to close this program, I get the following errors:

1. First window: Mediahub.exe - Application Error
'The instruction at "0x0036aff8" referenced memory at........ The memory could not be written.

Click OK....then...

2. Second window: A similar message to the one above but with a different number sequence. e.g. 0x00000000

Click OK....then...

3. Third window: "Runtime Error! Program;....ommon Files\Sonic Shared\Sonic Central\Main\Mediahub.exe R6025 - pure virtual function call."

Finally, clicking closes everything.

Any ideas?

Thanks.

D.

Cassiel

Is this happening on a Dell with Vista?

Dinarius

Cassiel wrote:

Is this happening on a Dell with Vista?

Hi Cassiel,

No, it's Dell with XP.

I've had the computer almost a year, but it only started happening yesterday.

Only happens with Roxio Creator LE Dell Edition, not with Roxio MyDVD LE.

I uninstalled all Roxio programs (including removing the Roxio folder from the Registry after the uninstallation) and then reinstalled. Same problem.

That said, the program appears to be working OK. I use it all the time for burning CDs/DVDs. But, like all these things, it's annoying.

Any thoughts on a cure?

Thanks.

D.

Dinarius

Turns out this is a common problem. Incompatibility with WMP 11.

All is explained and a solution is provided here>

http://kb.roxio.com/content/kb/Creator/000058MD

D.