Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Dell - whats the difference between hardware support & accidental damage support?

  • 11-09-2007 12:05am
    #1
    Nephew
    Closed Accounts Posts: 1,340 ✭✭✭


    I'll be buying a dell laptop in the coming weeks but I am just wondering what's the difference between Dell Hardware support and Dell accidental damage support? They look as if they are the same thing to me, but they found a way of charging twice for it. If you had to pick one for a laptop which would you choose.

    Thanks


Comments

  • #2
    uberpixie
    Registered Users, Registered Users 2 Posts: 1,864 ✭✭✭uberpixie


    Nephew wrote:
    I'll be buying a dell laptop in the coming weeks but I am just wondering what's the difference between Dell Hardware support and Dell accidental damage support? They look as if they are the same thing to me, but they found a way of charging twice for it. If you had to pick one for a laptop which would you choose.

    Thanks

    Hardware support = something inside the laptop, through no fault of your own, fails they will support it after a year. I.e. your hard drive dies, they will replace it.

    Accidental damage = something inside the laptop fails because you break it or do something stupid with the laptop, damage not covered by standard hardware warranties.

    I.e. you spill bear on your laptop, you drop your laptop and break the screen, your 3 year old brat rips the keys off the keyboard etc....


  • #3
    Anti
    Closed Accounts Posts: 12,401 ✭✭✭✭Anti


    Get the Accidental damage cover. Herself had some crappy dell, and she dropped it off the bed. The cpu, mobo, ram , hdd, and keyboard were all fuxxored, asell as the dvd drive. The next day a engineer came round, and we hoped he would just give her a new replacement they simply repaired all the parts.

    And just last week we had a bit of a kick about with the rapaired laptop, but this time because the screen is broken, they said they are not going to fix it and just replace it with a newer higher spec laptop.

    Cant complain about that really can ya?


  • #4
    dulpit
    Registered Users, Registered Users 2 Posts: 12,386 ✭✭✭✭dulpit


    Anti wrote:
    And just last week we had a bit of a kick about with the rapaired laptop?

    That's funny...


  • #5
    AlmightyCushion
    Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,125 Mod ✭✭✭✭AlmightyCushion


    Anti wrote:
    Get the Accidental damage cover. Herself had some crappy dell, and she dropped it off the bed. The cpu, mobo, ram , hdd, and keyboard were all fuxxored, asell as the dvd drive. The next day a engineer came round, and we hoped he would just give her a new replacement they simply repaired all the parts.

    And just last week we had a bit of a kick about with the rapaired laptop, but this time because the screen is broken, they said they are not going to fix it and just replace it with a newer higher spec laptop.

    Cant complain about that really can ya?

    Sweet. Play football with your laptop and get a better one free. I wish I had accidental damage cover.


Advertisement