Sky Channels Not Working

darrenw5094

I was just wondering if you guys have a problem with most of the Sky channels. When i select any of the main channels since yesterday (Sat), i get blue screen and message saying that there is a 'technical fault, please try later'

This happens with extreme weather conditions, but the waether is fine.
All i can get is Sky News 501, UTV, first 5 MTV channels, movie channels 301 & 302 and some C4's.

Everything else is Blue......i have paid up for Sky as normal this month.

Darren.

copacetic

all my channels are fine, sounds like a prob with your dish?

darrenw5094

I live in Dundalk area......wonder if it has a problem over here.

JeanClaude

Can you check your Signal strength? press the "Services button" (on your remote) then "System Setup" and finally "Signal test."

You should then have a menu with "Input 1 Signal Strength" "input signal 1 quality" etc etc.Could be your signal is weak?

darrenw5094

Checked that already.....signal is about 50%.....it always is.

The strange thing is....i can get some channels.

Bummer

Ring up sky and ask them your question.....The may have to send out an up-date to your dish....

denis1501

Reboot your digibox, ie unplug it from the mains, wait a few seconds, plug it in again.
regards
D.

stanley1

signal quality?

theblackstuff

i am having the same problem with sky
i keep loosing all the irish channels and BBC...

i get an error 28 message
its been going on for a while but tonight it reached rock bottom,
no irish channels or bbc all night,

i rang sky a few weeks ago and the fella had me doing a re-installation using the remote, but didnt work
then he said they would send out an engineer, but that would cost me £65 sterling.. and he would probably tell me i need a new box..more cost..sod that i said

but now i am going to ring tomorrow and look for a new viewing card,
the one i have is 4 years old, maybe its getting faulty

see i have all the other channels, sky 1, living, channel 4 and e4....
signal strength is good...

if they dont sort me out they can keep it
i will head off to chorus....

denis1501

What does the error message say??
All the channels you mention are on Astra 2D, it could be a dish alignment problem.
If you add BBC through 'add channels' can you see it???
Can you see the other Astra 2D channels, eg. ITV, E4+1, More 4, Film 4, the disney channels????
regards
D.

conax

what channel number is Sky one, on you box.

theblackstuff

e4 more 4 itv all work fine

i can get bbc through the other channel menu no problem...

the only channels affected are
rte1 & 2
tv3
tg4
bbc 1 & 2 NI
and channel 6

Healio

theblackstuff wrote:

the only channels affected are
rte1 & 2
tv3
tg4
bbc 1 & 2 NI
and channel 6

Experiencing the same for the last 3/4 weeks.

conax

if they are the only channels missing, Sky need to reactivate your card to the Irish line up. if they cant reactivate your card they will cancel your existing card (no Sky for a few days ) and post you a new one.

darrenw5094

I still can't get damn all......think it's dish allignment problem.

That will probably cost a few bucks so i am thinking the new SKY HD+ at a discount price of €299 + €45 because i have been with them for over 6 years. How much will they charge me for the dish problem????

yabadabado

im havin a different problem with mine .it started last night the channel freezes(just like if i paused it no msg or error comes up on the screen and if i hit rewind then play it works again for a while) and comes back again in a min or so(different lenght most times).its happening on all the stations iv tried.its a sky+ box in its only about 10 months old

conax

one option may be to go to the service menu and rebuild the planner, you shouldnt loose your recordings.

Pastel_Princess

I've been having this problem too, we have 52 channels on our digital that aren't working, we're either getting the message that there is no satellite signal or that there is a technical fault....i've emailed Sky about it but I doubt I'm going to hear back from them.

Sam Radford

darrenw5094 wrote:

The strange thing is....i can get some channels.

Ah! Is it a Grundig?
http://sam-radford.me.uk/digibox.htm