microsoft office outlook express 2003

shortlegs

Can anyone tell me why I cannot send/receive emails on Outlook Express 2003. I've done everything according to eircom.net site.
When I delete my email account and then add it back on,it keeps asking for password, and when I test the settings it displays an error message - server doesn't recognise name/password?
Thanks for any advice.

Croc

I assume u actually have an internet connection, more importantly does outlook know what it is

shortlegs

Thanks for prompt reply Croc.
yes, I have an internet connection - not quite sure what you mean by 'does outlook know what it is'?

kaizersoze

Did you go to http://home.eircom.net/email and try log in there to confirm that the details you're using are correct?

Croc

Try "kaizersoze" recomendation first and if that works, i.e. you establish that you have the correct usename\password then i will explain

shortlegs

Ok, got it sorted - it was a password problem. Called Eircom tech support and got my bearings. Thanks Guys:)

Croc

No Prob