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.pst file trouble

  • 28-08-2007 2:38pm
    #1
    itsyourround
    Closed Accounts Posts: 53 ✭✭


    hey guys, bit of a problem here hope you can help.

    i recently left my old job and got the tech guy at work to put all my emails onto a cd, went to open the .pst file in outlook today, went to file, open, found the .pst file which i had copied to my desktop but when i try to open it it says "the file is not compatible with this version of the personal folders information service". Whats this all about? Im using microsoft outlook 2000!??

    Any help much much appreciated.


Comments

  • #2
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Have a look here.


  • #3
    tech
    Registered Users, Registered Users 2 Posts: 2,860 ✭✭✭tech


    sounds like the fix al rite, well done Ruu

    Ruu im getting worried about you and all yours Posts! :)


  • #4
    itsyourround
    Closed Accounts Posts: 53 ✭✭itsyourround


    when i try and do what it says in the second step, i have no thing saying "data file management"??? :S


    1. Start Outlook.
    2. On the File menu, click Data File Management, and then click Add.
    3. Click Outlook 97-2002 Personal Folders File (PST).
    4. Click OK.
    5. Click OK to accept the default name, and then click OK again.

    Outlook 2003 now creates a new .pst file that is based on the earlier .pst file and maintains the ANSI formatting for that .pst file.
    6. Click Close.
    7. At the bottom of the navigation pane, click Folder List.

    In the navigation pane, you now see the new .pst file.
    8. Drag the information from your existing Outlook 2003 or Outlook 2007 folders to the new .pst file. You may also use the Import and Export Wizard on the File menu to move the information from your existing Outlook 2003 or Outlook 2007 folders to the new .pst file.
    9. In the navigation pane, right-click the new .pst file, and then click Close "file_name".


  • #5
    seamus
    Registered Users, Registered Users 2 Posts: 68,317 ✭✭✭✭seamus


    Those instructions require that you have access to a copy of Outlook 2003 or 2007. If you don't, then you're out of luck.


  • #6
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,581 Mod ✭✭✭✭Capt'n Midnight


    if you know someone with outlook 2003 or later you can use their machine to open it. Don't export as it will create the pst in the new format. Instead use data file management to create an office 97-2002 pst. you can then move or copy email folders to it. Don't forget that the old pst format can only hold 2GB so you may need more that one.


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