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Irish Broadband help

  • 22-08-2007 5:34pm
    #1
    Conormc84
    Closed Accounts Posts: 3 ✭


    Hi,

    I recently rebooted my computer and the Breeze broadband software was taken with it. I have it over three years but the software disc was never given to me when it was installed in the first place. I was wondering would anybody be able to help me in trying to get it working again without the software or is this possible. Im not in a situatoin where i can pnone up and ask for the software to be sent out.

    Greatful for any help


Comments

  • #2
    bushy...
    Closed Accounts Posts: 1,467 ✭✭✭bushy...


    You don't need software for Breeze ( the one on your roof) . You do need to know what IP address/mask/gateway they assigned to you though.


  • #3
    singularity
    Closed Accounts Posts: 41 ✭singularity


    What software? All you need to know is your IP, subnet, gateway and DNS servers. I got that on a piece of paper when they installed it. No software.


  • #4
    Conormc84
    Closed Accounts Posts: 3 ✭Conormc84


    I found that sheet of paper but the numbers arent filled in on the sheet.


  • #5
    singularity
    Closed Accounts Posts: 41 ✭singularity


    First off all, congratulations to a fabulous uptime (3 years).

    Unless you still have the settings in your machine, you're better off contacting IBB.

    Why would a reboot remove your network settings?


  • #6
    Conormc84
    Closed Accounts Posts: 3 ✭Conormc84


    Apologies, my hard drive was formatted. Im not that up on computers. But, it looks as though i will need to contact them though im afraid. Am not too impressed that the details on the sheet were not filled in when it was first installed especially after it taking so long to find the bloody thing


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  • #7
    singularity
    Closed Accounts Posts: 41 ✭singularity


    That makes more sense. Anyway, I agree, they should have written those details down.


  • #8
    rrpc
    Closed Accounts Posts: 9,244 ✭✭✭rrpc


    Is the breeze system not on CAT5 ethernet?

    If you're connected that way, your network properties box should give the address of the modem and from there you should be able to access the modem itself.

    Sorry if I'm on the wrong track, but I can't see how you could lose settings in the way you describe. Is your network adapter working after the re-install?


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