Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Virtual Helpdesk

  • 21-08-2007 12:02pm
    #1
    Closed Accounts Posts: 68 ✭✭


    Hi there
    The start-up company I work for is looking to sign up to a "virtual helpdesk" in Ireland.

    The sort of service we need would be:
    1. 24 hours
    2. Personalised ("Good morning, company name")
    3. Makes contact with actual company employees in a number of ways (phone, sms, email, pager)

    Would anyone have any suggestions? I have looked at http://www.thephoneansweringservice.com/ and http://www.kbell.ie but the sticking point is that they aren't 24 hours... ?

    Any help is greatly appreciated,

    Regards
    Graham


Comments

Advertisement