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Fault on car after service?

  • 21-08-2007 9:38am
    #1
    pow wow
    Closed Accounts Posts: 5,288 ✭✭✭


    I had my car serviced there last week and when I drove it home a warning light popped up on the dash that I'd never seen before so I brought it to the garage who serviced it yesterday and they said it's to do with a valve that will need replacing at a cost of 100 quid.

    The light had never come on before and I am not sure now if they did something to it when they had it (maybe not on purpose but it's odd the fault only appeared when I was driving it home from the service) and they don't seem to be budging.

    Does anyone know the best way to approach this with them? I know it's 'only' 100 quid but it's the principle.

    Thanks in advance.


Comments

  • #2
    Tigger
    Closed Accounts Posts: 16,705 ✭✭✭✭Tigger


    ellscurr wrote:
    I had my car serviced there last week and when I drove it home a warning light popped up on the dash that I'd never seen before so I brought it to the garage who serviced it yesterday and they said it's to do with a valve that will need replacing at a cost of 100 quid.

    The light had never come on before and I am not sure now if they did something to it when they had it (maybe not on purpose but it's odd the fault only appeared when I was driving it home from the service) and they don't seem to be budging.

    Does anyone know the best way to approach this with them? I know it's 'only' 100 quid but it's the principle.

    Thanks in advance.

    what is the name of the
    part or what does it do


  • #3
    Downtime
    Registered Users, Registered Users 2 Posts: 1,537 ✭✭✭Downtime


    The exact same thing happened to me and when I returned to the garage the fixed it for free. Surely if they gave the car a good service it is something they should have noticed? I wouldn't expect to pay for it.


  • #4
    pow wow
    Closed Accounts Posts: 5,288 ✭✭✭pow wow


    Thanks...the last time the garage serviced it (the only dealership for miles, not like I have a choice!) they broke something but fixed it for free when I took it back. Now they are adamant I'll have to pay for this valve to be replaced.

    The warning light has to do with emmissions and the valve is presumably related to this. They didn't give me a name, sorry.


  • #5
    Tigger
    Closed Accounts Posts: 16,705 ✭✭✭✭Tigger


    ellscurr wrote:
    Thanks...the last time the garage serviced it (the only dealership for miles, not like I have a choice!) they broke something but fixed it for free when I took it back. Now they are adamant I'll have to pay for this valve to be replaced.

    The warning light has to do with emmissions and the valve is presumably related to this. They didn't give me a name, sorry.


    its the erg valve
    is it an opel?


  • #6
    pow wow
    Closed Accounts Posts: 5,288 ✭✭✭pow wow


    I think that's it...and it's a VW.


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  • #7
    Tigger
    Closed Accounts Posts: 16,705 ✭✭✭✭Tigger


    ellscurr wrote:
    I think that's it...and it's a VW.
    either a wire got broke / interupoted and then its on them or the valve wore out/jammed or coated in carbon

    its always happening

    pay them but ask for the original part cos "a mate" wants it

    it should be clear whether it is coked up or was damaged

    its the most annoying bit on modern cars


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