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Adobe After Effects 7.0 Crashing

  • 19-08-2007 5:35pm
    #1
    cooperguy
    Registered Users, Registered Users 2 Posts: 2,650 ✭✭✭


    I am just after installing Adobe After Effects on my laptop and it crashes nearly as soon as it loads up. Most of the time I can import a video but as soon as I try to do anything with it, it crashes. There is a screen cap attached of the error message I get.

    Im running Vista with 2gb RAM and a GeForce Go 7600. Is it a vista compatability issue, is there a patch?

    Can anybody suggest a fix or an alternative program?


Comments

  • #2
    Soundman
    Registered Users, Registered Users 2 Posts: 2,593 ✭✭✭Soundman


    It isn't officially supported but I found this online:

    Installs and runs with minimal known issues.
    (One known issue is that you may encounter
    display issues if you run After Effects 7.x with
    Aero {Desktop Composition} turned on. Disabling
    Aero fixes the issue.) Find out about
    known issues by searching the Adobe knowledgebase
    at www.adobe.com/go/support. Enter
    the keyword Vista.


  • #3
    ethernet
    Registered Users, Registered Users 2 Posts: 3,568 ✭✭✭ethernet


    Soundman wrote:
    It isn't officially supported but I found this online:

    Installs and runs with minimal known issues.
    (One known issue is that you may encounter
    display issues if you run After Effects 7.x with
    Aero {Desktop Composition} turned on. Disabling
    Aero fixes the issue.) Find out about
    known issues by searching the Adobe knowledgebase
    at www.adobe.com/go/support. Enter
    the keyword Vista.
    Good find. From the OP's screenshot however, Aero is off.

    Have you tried reinstalling it?


  • #4
    Soundman
    Registered Users, Registered Users 2 Posts: 2,593 ✭✭✭Soundman


    What makes you say Aero is off?


  • #5
    cooperguy
    Registered Users, Registered Users 2 Posts: 2,650 ✭✭✭cooperguy


    ethernet is right aero is turned off (you can tell by the look of the windows). Thats definatly not the problem because Vista recognizes that there will be a problem with aero and automatically turns it off. It does the same with a couple of other programs aswell and they all work fine.

    My hardware is up to spec. anyway isnt it? Thats not the problem is it?


  • #6
    Soundman
    Registered Users, Registered Users 2 Posts: 2,593 ✭✭✭Soundman


    Try this:

    Released last week so don't know if you have it or not. It's supposed to help with certain crash errors.

    http://www.adobe.com/support/downloads/detail.jsp?ftpID=3563


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  • #7
    cooperguy
    Registered Users, Registered Users 2 Posts: 2,650 ✭✭✭cooperguy


    Installed that didnt help unfortunatly. Anybody any other suggestions? Or even alternative vista compatible programs?


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