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Sky+ Remote Record

  • 16-08-2007 8:41pm
    #1
    kroc
    Registered Users, Registered Users 2 Posts: 14 ✭


    Hi,

    maybe paranoid but I have used Sky's remote record facility twice over the web and next time I got home to use Sky+ the machine has been broken. The error is "Sky+ playback and recording are unavailable".

    Sky's telephone support solution is reset (format the drive) so lost everything on it twice now - very annoying, to say the least. I have a Sky technician coming on Monday but just wondering if this has happened to anyone else - maybe ignore the remote record suggestion, probably just coincidence.

    Thanks.


Comments

  • #2
    kroc
    Registered Users, Registered Users 2 Posts: 14 ✭kroc


    ahhh, one more thing. It's a brand new box where Sky Anytime only got installed after the first reset. But then after the second reset, Sky Anytime disappeared again.

    Thanks,

    Kroc.


  • #3
    dingding
    Registered Users, Registered Users 2 Posts: 4,942 ✭✭✭dingding


    Used it both over the web and via the mobile client on my mobile phone. No problems but i probably have an older box as it does not support anytime.


  • #4
    loyatemu
    Registered Users, Registered Users 2 Posts: 15,373 ✭✭✭✭loyatemu


    i've used remote record via the web a couple times without problem - mine's a new box (installed this week) but anytime hasn't appeared yet.


  • #5
    kroc
    Registered Users, Registered Users 2 Posts: 14 ✭kroc


    when I rang about the Anytime, they told me that it would take a few days before it would appear. I waited a couple of weeks before ringing them and that was when the first reset happened. Anytime appeared immediately after the reset. Just in case you have the same issue as mine I wouldn't get too attached to the contents of your Sky+. And maybe ask for a reset before recording stuff - that should get Anytime into your box.

    You never know, it is probably that my box is knackered.


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