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Packard Bell Laptop Booting problems

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  • 11-08-2007 1:47pm
    #1
    massivemagumbos
    Registered Users Posts: 109 ✭✭


    howaya,

    in the last week or so, my packard bell laptop (about 2-3 years old at the moment) hasnt been starting up problem. when i start it, it asks me to boot from floppy, cd-rom, or hard disk. i've tried the 3 options and none of them work, they only bring me back to the same screen asking me the 3 options again. the problem has arisen since i installed norton 2007 on it, so i stuck the norton disk back into it, and (in yellow) it asked me to boot from cd-rom or hard disk, but guess what, neither work and neither let me start the computer properly. i've tried pressing F8 to do a system restore but its not coming up...

    has anybody got any ideas?


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    #2
    Karoma
    Registered Users Posts: 19,396 ✭✭✭✭Karoma


    Does "Norton 2007" incude GoBack or anything similar?
    Had it rebooted OK since installing the software or was this the first time you rebooted?


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    #3
    massivemagumbos
    Registered Users Posts: 109 ✭✭massivemagumbos


    yea its the Norton Internet Security so it has all that built in, but i cant access it becuz the system wont boot up at all. i installed a webcam on 2 laptops, whose driver totally messed up both laptops. on my newer laptop i could press F8 and restore from a last healthy configuration but on this older laptop its not giving me this option. shud i have a windows reboot cd or something? cuz it came preinstalled on the laptop. they are both running on XP


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    #4
    patpark121
    Registered Users Posts: 161 ✭✭patpark121


    Normally PB laptops come with the PB recovery program, or failing that maybe you made a bootable recovery disc yourself?
    I have a 2 year old PB easynote F527. Memory wasn't the greatest as standard on it. Loaded up Norton security 2005 & it caused me endless problems. In the end i just loaded the recovery program to wipe the hard drive & start from scratch. Got extra 256 DDR memory from PC world & that cured it. If you don't have at least 512MB min for the laptop forget about reloading Norton or the webcams. Cause i think if it's the same chipset that was in mine (SIS) then it's not capable.

    If you've already upgraded the memory, then i'll retreat politely into a corner:confused:


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    #5
    massivemagumbos
    Registered Users Posts: 109 ✭✭massivemagumbos


    heya thanks, the laptop itself is the Easynote K8285 i think, got pentium 4 2.8ghz processor and 512mb RAM - it was top of the range at the time and cost upwards of 2300euro. still havent got it working, cant find a recovery disk, and i dont wanna wipe the hard disk cuz i've got photos i cant replace on it.


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    #6
    patpark121
    Registered Users Posts: 161 ✭✭patpark121


    Hmm.. since it a PB i assume you got it in one of DSGs shops(Currys, Dixons etc.). Fraid you might have to bring it back to them for a tech consult. It's about 150 euro. Unless you have an extended warranty??

    Think thats the only solution...


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    #7
    Johnny Bitte
    Registered Users Posts: 1,099 ✭✭✭Johnny Bitte


    Can you enter safe mode and try un installing Norton from there and see what happens?


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    #8
    old boy
    Registered Users Posts: 2,658 ✭✭✭old boy


    i have an advent same probs seems like xp is the BAD guy


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    #9
    massivemagumbos
    Registered Users Posts: 109 ✭✭massivemagumbos


    i havent tried fixing it. I bought it in compustore RIGHT BEFORE it went bust so i'm glad i didnt get any extended warranty. i'm thinking of cutting my losses so i was just wondering does anybody know a way of getting the information from the hard disk? usb or something. its just photographs and documents i'm interested in. any ideas?


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