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Consumer problem: Waste collection

  • 31-07-2007 9:05am
    #1
    karlmarcks
    Closed Accounts Posts: 9 ✭


    Just a mistake?

    A warning to all Greenstar users: Got my half-year statement from Greenstar recently and thought it was a bit heavy on the number of 'lifts' of our wheelie bin. We're dedicated recyclers, and so 14 lifts in 26 weeks was out of line. So I checked the statement in detail.

    Guess what? Two 'lifts' had been double-counted, with the bin shown as being collected again 18 seconds and 15 seconds later, respectively. So our true total was 12. :eek:

    Given that July-August, due to holidays, sees less 'lifts', this mistake would most likely put us in a higher-cost band for 2007 if I had not been so eagle-eyed.

    My advice: go through your Greenstar statement carefully and watch out for oddities and double-counting. National Toll Roads don't need free money.

    :rolleyes:

    Definition: A 'lift' is a collection of garbage for disposal. Total for 'lifts' does not include your two monthly recycling collections.


Comments

  • #2
    Plenty
    Registered Users, Registered Users 2 Posts: 240 ✭✭Plenty


    We got our statement yesterday and everything looks fine. I take note of the days I put the garbage bin out and it tally's with the lifts on the statement.


  • #3
    karlmarcks
    Closed Accounts Posts: 9 ✭karlmarcks


    Plenty wrote:
    We got our statement yesterday and everything looks fine. I take note of the days I put the garbage bin out and it tally's with the lifts on the statement.

    Lucky you, Plenty. No, I'm sure they're mostly OK, but I do advise everyone to check for double-counting. We keep a note of our collections, too.:D


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