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Strange modem problem

  • 23-07-2007 02:14PM
    #1
    Tusky
    Registered Users, Registered Users 2 Posts: 17,092 ✭✭✭✭


    Howdy,

    Bit of a silly problem. I previously had my Motorolla SURFboard cable modem (im with NTL) hooked up via usb with no problems. I recently had to reinstall windows. Now when trying to set it up with the installation disc im having a problem. It tells me to connect it via usb and it searches for it, only to tell me that it cant connect with the modem. I have tried it in all the different USB ports on the pc with no joy. I have also checked to see if the USB ports are working with other devices, they are.

    It seems to be working fine when connected by ethernet but not with USB. Any ideas ?


Comments

  • #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,949 CMod ✭✭✭✭Spear


    Tusky wrote:
    Howdy,

    Bit of a silly problem. I previously had my Motorolla SURFboard cable modem (im with NTL) hooked up via usb with no problems. I recently had to reinstall windows. Now when trying to set it up with the installation disc im having a problem. It tells me to connect it via usb and it searches for it, only to tell me that it cant connect with the modem. I have tried it in all the different USB ports on the pc with no joy. I have also checked to see if the USB ports are working with other devices, they are.

    It seems to be working fine when connected by ethernet but not with USB. Any ideas ?

    Why USB rather than ethernet?


  • #3
    mike65
    Closed Accounts Posts: 88,968 ✭✭✭✭mike65


    This is of no help but if I had a problem with an ethernet connection - nothing would get the windows to recognise it, I reinstalled my old dail-up modem just to have a connection. The following day after a fresh boot up from cold, windows said hello to the ethernet!

    Still dunno what the hell happened and I hate it when that sort of thing happpens as you are no wiser to what caused the initial problem.

    Mike..


  • #4
    Tusky
    Registered Users, Registered Users 2 Posts: 17,092 ✭✭✭✭Tusky


    Spear wrote:
    Why USB rather than ethernet?

    I'm sharing the modem with my housemate. He is using the ethernet connection.


  • #5
    christophicus
    Registered Users, Registered Users 2 Posts: 3,969 ✭✭✭christophicus


    you can use both at the same time?


  • #6
    Tusky
    Registered Users, Registered Users 2 Posts: 17,092 ✭✭✭✭Tusky


    christophicus wrote:
    you can use both at the same time?

    yep.


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