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Replacement NTL Remote Control

  • 18-07-2007 9:42pm
    #1
    BendiBus
    Closed Accounts Posts: 2,074 ✭✭✭


    The RC for my NTL digibox is banjaxed. Looks like a short cirtuit on the 7 key (wasted a set of batteries on me too!)

    NTL want me to either pay €25 or send back the broken one first before sending out a new one. That'll be a one-week round trip (plus postage) at least :(

    Is it possible to buy a remote control anywhere that will run an NTL box or do I have to go through NTL?


Comments

  • #2
    Derekm323f
    Closed Accounts Posts: 26 ✭Derekm323f


    Where do you live?


  • #3
    BendiBus
    Closed Accounts Posts: 2,074 ✭✭✭BendiBus


    Dublin.



    <--- Like it says in "Location" over here :)


  • #4
    Alun
    Registered Users, Registered Users 2 Posts: 21,506 ✭✭✭✭Alun


    I'm not certain, but I think most (although there are exceptions) ntl: boxes use a system more akin to IrDA instead of the more normal RC5/RC6 codes, so all-in-one remotes won't work.

    There's a translator you can get, not sure how well it works though.

    http://www.redremote.co.uk/


  • #5
    paulm17781
    Closed Accounts Posts: 4,858 ✭✭✭paulm17781


    Alun wrote:
    I'm not certain, but I think most (although there are exceptions) ntl: boxes use a system more akin to IrDA instead of the more normal RC5/RC6 codes, so all-in-one remotes won't work.

    The newer boxes use IR, it was only the first one (large grey) that used IrDA.


  • #6
    brian_rbk
    Registered Users, Registered Users 2 Posts: 303 ✭✭brian_rbk


    25euro sounds cheap, most universal remotes start at 15euro! pay the extra 10 to avoid the 1 week delay?!


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  • #7
    WezzyB
    Registered Users, Registered Users 2 Posts: 429 ✭✭WezzyB


    Send it back to NTL its their equipment they should replace/fix it.
    I have done this before, ring them up and they will tell you where to send it.

    If you compain enough you could try and get a smaller set top box, I tried this before but didn't work.


  • #8
    JDxtra
    Registered Users, Registered Users 2 Posts: 5,987 ✭✭✭JDxtra


    WezzyB wrote:
    If you compain enough you could try and get a smaller set top box, I tried this before but didn't work.
    The small boxes look nice and neat, but the larger boxes seem to have less problems.


  • #9
    Derekm323f
    Closed Accounts Posts: 26 ✭Derekm323f


    I meant what part of Dublin?, i could prob help you out


  • #10
    BendiBus
    Closed Accounts Posts: 2,074 ✭✭✭BendiBus


    Thanks to all. I've decided to go with the official option and I'll send the broken remote back to NTL and wait for a new one.

    Getting up off my arse to change channels every now and again turned out to be not such a huge issue! :) It's a little awkward to check the EPG but I can survive a week or so.


  • #11
    Derekm323f
    Closed Accounts Posts: 26 ✭Derekm323f


    I have a spare remote but if you've already sent your one back, its no problem


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