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BT BB and phone wont work together

  • 16-07-2007 11:34am
    #1
    alanjgrace
    Users Awaiting Email Confirmation Posts: 92 ✭✭


    Hi folks, i just got connected with BT and am waiting on the modem to be sent out however i had a netgear one so i am using it at the minute and its working fine. However when i put my phone into the micro filter along with the broadband everything grinds to a halt and i have no broadband. Any suggestions?

    I am waiting for them to setup the total talk package but i pressume this wouldnt be affecting things.

    I have just the phone and broadband connected tot he microfilter then thats going into the phone socket in the wall, no other devices or extensions involved.


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Can you get (borrow or buy) a different phone and plug that in? Could be a dodgy phone. Is it a DECT cordless phone by any chance? These are known to cause problems from time to time. The splitter could also be broken, so using a different one could help. I assume you have the phone and modem plugged into the correct side of the splitter?


  • #3
    alanjgrace
    Users Awaiting Email Confirmation Posts: 92 ✭✭alanjgrace


    Problem sorted. The new modem i got came with a microfilter which seems to be faulty, borrowed one off a mate and all seems to be working ok.


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