VRO Cork

2cv

Hi,

Just a little story about my experiences with our good friends in the VRO in Cork City.

I went in on Tuesday to re-register my Golf Convertible. I had finally decided to bite the bullet and get the thing road legal. I had rang them a few weeks ago to get a quote for the VRT. I had asked them what methods of payment they accept, and it was confirmed to me that cash was accepted. I had forgotten the exact amount of VRT to pay, so i rang them again on Tuesday morning, just to check, so that i'd know how much money i had to take with me. I was quoted €1,612. Got the money out and went to the VRO.

There I was told that they don't take cash! When i said that i was told only a few weeks ago that they do accept cash, she said: "oh well that all changed a couple of weeks ago!". When i asked them what methods of payment they do accept, i was given 4 options: bank draft, postal order, cheque or laser card. I didn't have my cheque book with me, so i decided to go back to the bank, put the money back in my account and pay by Laser. Went back into the VRO, where this time i was told i couldn't pay with Laser because the amount was over the €1500 limit they have on laser transactions. When i asked where on the sign it said anything about a limit, she said: "oh well, this sign is wrong!". She ripped it off in front of me and told me to get a bank draft, which i subsequently did.

One of their staff (a supervisor of some sort i guess) came up to me and asked me out loud, in front of all the people waiting: "I believe you have a problem paying the money!", to which i blew a gasket or two and told them that they were the ones having the problems accepting the payment.

I realise that they are the government and that they have the right to f*ck people about (that right appears to be God given...), but i thought their attitude was.. well... public-service-like!

So, if any of you have to re-register a car in the near future, don't take cash and if the VRT is higher than €1,500, don't rely on Laser either!
Be warned!:D

Owen

Laser has a transaction limit, it has nothing to do with the VRO. The shift from cash was ushered in along with the need to give a PPS number when importing a car. All a bit Big Brother as far as I'm concerned!

2cv

I realise that there's a transaction limit on Laser, but when i was quoted €1612 VRT, would it have killed them to mention that limit? I only found out about that limit when i asked Bank of Ireland. I do not spend that kind of money on a daily basis, you know

Civil servants.. let's not go there!

Owen

2cv wrote:

I realise that there's a transaction limit on Laser, but when i was quoted €1612 VRT, would it have killed them to mention that limit? I only found out about that limit when i asked Bank of Ireland. I do not spend that kind of money on a daily basis, you know

Civil servants.. let's not go there!

Civil Servants ... *shiver*

MercMad

That's unreal !!

Imagine a private Company carrying on like that !

2cv

They'd go bust in no time!

I'm actually thinking of not dealing with the VRO anymore. I'm going to take my business elsewhere! Any suggestions?

hi5

I've paid cash twice to the VRO in Kilkenny,it was fifty euros each time,maybe theres a limit?

2cv

No, they told me that they can't take cash anymore in any of the VRO offices. This all changed a few weeks ago apparently, and now you can't pay cash, even if it is only €50.00.

green-blood

ya should never have been able to pay cash anyway but thats a moot point.

how dare they call your character into question in public, I'd have blown my top

2cv

green-blood wrote:

how dare they call your character into question in public, I'd have blown my top

i did blow a few gaskets alright, but i kept my temper, because i'm going to have to go back in a while to re-register another car... but don't worry, they have a complaints procedure and i'll be using it!!!

corktina

In defence of Cork VRO...I have re-reg'd loads of classics in there and i have never had a bad experiance.....must have been an off-day. (they know me so well they gave me a bunch of forms to pre-complete for the next oneS and invited me to the staff xmas party.....(well...nearly...):)

Blitzkrieger

Not being able to pay cash when only 50EUR is due is fupping ridiculous.

folkswagen

I think you handled the situation really well 2cv:)

It is not the policies that are at fault it is the non-advertisement of the said policies and the way in which the staff dealt with this:rolleyes:

Anyway, you have the golf cabrio on the road now!!!!!! Any pics?:D

folkswagen

swap for a beetle??????;)

2cv

folkswagen wrote:

swap for a beetle??????;)

swap for a karmann ghia

pictures will follow this weekend, that is if this terrential rain will EVER stop!!!
:mad:

folkswagen

sounds good - look forward to seeing pics:cool:

macplaxton

Well I know Tallaght VRO has signs up about the €1500 limit on Laser, payment methods, no cash taken, and the need for a PPS number. May be the news to put posters up to tell people of the changes hasn't reached Cork yet? :rolleyes:

But then I filled out a transfer of residence form and half a ream of photocopied documents, just to save €50 VRT on principle.